The order still has not arrived
The order still has not arrived
By Zoe S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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140 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
waudog.com is listed under Pet Stores in Wilmington, Delaware.
waudog.com (waudog.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 49 reviews with 1 star · Clear filters
The order still has not arrived
By Zoe S.
After my Great Dane puppy chewed through the Evolutor dog leash, waudog would not refund or replace the leash without seeing a picture or the destroyed leash and even then required me to send it back to the company address for a replacement. They charged $13 shipping costs plus a $46 dollar leash and their customer service was terrible. This leash does not hold up to heavy chewing and waudog only reluctantly honors the lifetime warranty. Get a different leash and don’t buy from waudog
By Caleb
Today I received the package. I haven’t received all the items I have ordered.
By Mateja
Commandé le 21 janvier et toujours pas arrivée. Est ce que cela est normal?
By Daviaud
Still haven't received my purchase :-(!!!
By Ross
Wrong size ! Order confirms large you send medium.
By Dean S.
Sizing not accurate. 1 item never arrived. You can’t return until you get a response email giving you the address of where to send it. After 5 emails and a 2-3 weeks still no response. Keep in mind you can’t return after a month…also the one item never shipped and they still charged me for it. HORRIBLE COMPANY. Never ordering from them again. Also the 1 out of the 2 items I received was nothing special. They sell animal QR collars on Amazon for cheaper and you can return if it doesn’t fit. Quality is the same. Ordered 1/7/23 it’s now going on 3rd week. Just horrible experience for basic product.
By Ri
Haven’t received it
By Haley L.