warranty claim
I've had a prvke 31 and a DUO daypack for a while, both great bags and I've travelled a lot alternating between them. A while back, I've noticed the external part on the DUO daypack starting to flake away, I've contacted Wandrd and they accepted a claim under their warranty, great! they sent me a voucher as the item is now discounted. this was back in 2023 by the way. For personal reasons I couldn't travel for a while and completely forgot about the voucher to exchange my gear. I am now in a position to travel again and to my surprise, after digging it out of my inbox today, the voucher still works and I've managed to order a new backpack ready for a lot of new adventures in the future. thanks a lot guys, you rock!
By ADP
Response from WANDRD· Jun 24, 2025
I'm glad the warranty procedure was easy and seamless! We do our best to try and make customers happy.



