Walls Need LoveReviews of wallsneedlove.com

Ordered wallpaper and tried to cancel the next day since I found the same pattern for $200 cheaper elsewhere! Of course could not cancel. Poor customer service and overpriced!

BEWARE -- This paper can destroy your wall. It is absolutely not reusable, and when we peeled off, according to the instructions, gently at an angle, it took the wall with it. Our rental building charged us $1,000 to fix the wall!!! We paid $408 for the wallpaper for ONE wall, and the only remedy offered by the company, was STORE CREDIT. Customer Service is absolutely horrible. The paper was cute while it lasted, but $1400.00 later, we are extremely disappointed. Please, save yourself and do not order this paper if you are in a rental, or plan on taking it down after a short time.

Pretty wallpaper but don’t accidentally order the wrong size or have any issues once you place your order . HORRIBLE customer service that takes no responsibility in fixing your order once they have your money. I emailed with an issue 5 minutes after placing my order and never got a response after emailing, putting a change of order request in and and several phone calls, no one ever answered the phone or called me back. Now it’s been 2 months and they are emailing me saying they will get back to me week after week ..

No stars. Shocking shocking shocking. I spent over $600 USD on three rolls from Walls Need Love. Order #69557. Complete waste of money. Rolls would not unpeel, so everything was crumpled and unusable. Waste of time and it’s left a huge nasty mess on my wall. Worst of all, the company didn’t have the decency to respond to any of my emails or calls. They made the big sale and then disappeared.... Disgraceful. Karma will get them. 🤮 Walls Need Love Staff if you have any moral or professional decency in your company, contact me regarding order #69557 and I will update this review. Thank you.

I ordered paper for a 4x4 space. I was told that I would have to order two rolls minimum... you’d think that would mean double the space? I paid $98 and when I received the box, the ‘rolls’ of wallpaper were approximately 2 feet by two feet each. Enough to wrap a small gift with. Nobody from the company is responding to me. Big scam.

The wallpaper is NOT reusable. I peeled it off and the paint on the wall came off with it.

I was told the order would arrive in 3 weeks when I placed the order. They are well back on their timeline at this point and are refusing to provide a refund. I don't need a store credit, I am only wallpapering a single wall. Buyer beware. I would recommend that you shop elsewhere. I wish I saw these reviews prior to me ordering. Good luck, I hope your project goes well.

Clear example of a greedy company that tries to rake in orders and hide behind the COVID excuse. Started a dispute through my bank as Walls indicated they had not started my order yet. To my surprise I was sent a tracking number that they did produce and ship (after 5 weeks). It will go straight back to Nashville. Customer service is a disgrace and non-communicative.