Fantastic Customer Service not the Best Paper Quality
My first package got lost in delivery, but the customer service team was fantastic and resolved the issue quickly. I finally received my order yesterday, and while I love the design, I was a bit disappointed with the print quality. For the price, I expected sharper details and better paper quality — honestly, my wallpaper from Amazon looks much crisper.
By Andrea C.
Response from Wallanza· Aug 30, 2025
Thank you for taking the time to share your feedback. We’re glad to hear our team was able to assist you quickly with the delivery issue and that you loved the design. We’re sorry to hear, however, that the print and paper quality did not fully meet your expectations. We constantly strive to improve both our products and services, and your comments will be shared with our production team for review. Please feel free to reach out to us directly if you’d like us to explore a resolution for you. Kind regards, Patrick