Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
3,139 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 2,386 reviews with 5 stars · Clear filters
Customer service was fantastic and helped me throughout the process of finding a harness that would benefit my dog in a wheelchair. Even though the harnesses I ordered did not work for him, I appreciated all the suggestions and help.
By Anne F.
Response from Walkinpets· Jun 13, 2024
Thank you Anne so much for sharing your experience with Walkin' Pets! We always appreciate the feedback.
Excellent quality, quick shipping and return support!
By Tabitha
Response from Walkinpets· Jun 12, 2024
What a great review! Thank you Tabitha! Our team is always beyond pleased when we can make a pet parent’s and their furry family members’ life easier.
Great customer service
By Ed D.
Response from Walkinpets· Jun 12, 2024
Thank you Ed for the very kind words. We're committed to ensuring a excellent experience for all our customers.
My Odin turned 12 this year and over the past year it's been difficult for him to keep up. He has so much desire to get up and go, but even short bouts would leave him exhausted. His back legs would give out and he would just look defeated. Walkinpets changed all of that for him. The wheelchair gave him the ability to go, go, GO again. It took a little while to get used to corners, but now he's a pro!
By Sarah
Response from Walkinpets· Jun 12, 2024
We're absolutely thrilled to hear about Odin's incredible transformation! It warms our hearts to know that his Walkin' Wheels wheelchair has given him the ability to go, go, GO again. Seeing him regain his energy and enthusiasm must be so rewarding. We appreciate your patience as he adjusted to his new mobility, and we're delighted to hear that he's now a pro at navigating corners. We're so happy to have you and Odin in the Walkin' Pets family. Here's to many more adventures and joyful moments together!
Customer service was great
By Judy M.
Response from Walkinpets· Jun 12, 2024
Thank you Judy for the great review, we always aim to deliver a great experience at Walkin’ Pets.
Everything advertised came in the box. Awesome product. My GSD has really bad hips, after a few tweaks with the equipment, adjusting straps, She is running around chasing her Kong toy. She tipped over a couple of times, No panic, got her back upright and she is ready to go. She is learning how to wear and play. Think she is doing great. Best thing since sliced bread. It really warms my heart to see her up and happy again. A tad bit expensive, but worth every penny to watch her run and play again.
By Sally
Response from Walkinpets· Jun 12, 2024
We're absolutely delighted to hear about your GSD's new lease on life with her wheelchair! It’s fantastic to know that after a few adjustments, she's back to chasing her Kong toy and enjoying her playtime. Watching her adapt and thrive must be incredibly heartwarming. We truly appreciate your kind words and understand the value of such an investment. It’s wonderful to hear that it’s worth every penny for the happiness it brings to both of you. We're so happy to have you both in the Walkin' Pets family. Here's to many more joyful and active moments together!
The sales rep, Winter, was most knowledgeable and helped me make the right choice for purchasing a cart for my 13 yr old Great Dane Spencer who has major hind leg issues. Winter placed the order and actually called me back with additional information. The cart arrived in record time, was easy to assemble and works perfectly. Spencer is now able to stand and walk on his own. He’s happy and I don’t have to strain trying to walk him on my own.
By Peter D.
Response from Walkinpets· Jun 12, 2024
Peter we are so happy to hear that our team member Winter was able to help you find the perfect cart for Spencer and that the order process was smooth and that the cart arrived quickly and was easy to assemble. Most importantly, we’re thrilled that Spencer can stand and walk on his own now, bringing happiness to both of you. Here's to many more comfortable and joyful walks with Spencer!
My dog Hugz is so happy for the past ten months since she started to use her wheelchair..it is so easy to adjust. And, someone was able to FaceTime with us and help adjust it even more. I thought it was expensive at first, and now I see it's priceless since it has given all of us so many more adventures!
By Kim O.
Response from Walkinpets· Jun 12, 2024
Kim we are delighted to hear that Hugz has been enjoying her wheelchair for all this time and really wonderful to know that our team could assist you via FaceTime for some fitting help. It's heartwarming to hear that the priceless adventures you've had together have made it all worthwhile. Here's to many more joyful adventures with Hugz!
