Monday, November 9, 2026 · Customer reviews of US businesses
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3,139 reviews
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Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 267 reviews with 1 star · Clear filters
The boots that are supposed to provide traction made walking more difficult for my dog. I have reached out to find out how to return them but no one will contact me.
By Robyn
Response from Walkinpets· Mar 31, 2022
Hi Robyn! Thank you for your feedback. A customer service representative has been in contact with you regarding your return. It looks like everything is set up! If you have any questions, please let us know.
No instructions. Parts missing. Online video directions came with a spam risk wArning. Useless to use after paying 200$
By Cherrie N.
Response from Walkinpets· Mar 31, 2022
Hi Cherrie! Thank you so much for your feedback. A customer service representative will be in touch with you shortly to remedy these concerns!
Unfortunately it is very difficult to return items. Last time I tried to return a wheel chair it took about a month and even now is not solved!!! They sent me the wrong return mailing label. Instead to send me the one to return the wheelchair back, they send me the one to be delivered to my home! Now I have to wait to get the wheelchair back, wait for the company to send me the correct return mailing label so that I can return the wheelchair!!!
By Gabriela G.
Response from Walkinpets· Mar 18, 2022
Hi Gabriela, I am greatly sorry to hear of the experience you have had with us trying to set up a return for a recent purchase of yours. We want the return process to be as easy as possible and it seems like this certainly was not the case. If you could please reach out to us at 888-253-0777 if the issue has not been resolved, we would be happy to make this all corrected for you. Thank you
