Wag!Reviews of wagwalking.com

I have really enjoyed my experience with Wag. Walkers are available when you need them and confirmation is quick. I love the photo and recap you get when the walk is complete! I really get the sense the walkers like what they do and I trust them. The app interface could use some improvement.

Overall it makes owning a pet for a working couple way easier than we imagined. That said, we had one less than ideal experience with a walker for our then 11-week old puppy. Puppies are going to be curious and eat things off the ground and our walker did not prevent this from happening causing the puppy to throw up. He did, however, react incredibly appropriately by calling us right away and offering to stay at the apartment as long as needed (in this case until I got home 45 minutes later). After chatting with him before he left, it was clear that he had little experience taking care of dogs / puppies which was unfortunate. The rest of the walkers we've had (~6 or 7) have all been very good.

I love using wag. I've only been using it for a short period of time, but so far I've only had one hiccup. I scheduled a walk for my dog early in the day, and no one ever showed up. Wag quickly rectified the situation by crediting me for my next wag walk. It's great for when I have to work late, and I need someone to check in on my pup!

Wag is great but overpriced

Wag! is a great way to walk your dog especially when your sick.

I believe Wag has the potential to receive 5 stars but as of right now there is still a little room for improvement. Hence the reason I gave them a 4 stars. The dog walkers are wonderful, very efficient and take great care of my little Jack Russell. Lucy always comes back extremely happy. The only down fall is that there has been a little lack of communication. With me being in and out of the hospital 24/7 I was expecting to have a dog walker in a timely manner. On a ew different occasions we had two dog walkers no show/no call. Also, I’ve waited up to two hours maybe a little longer not knowing that they didn’t have a time frame. If that would have been communicated to me I would have set up walks In a timely manner with a 2 hour frame. Other than that, the service has been great. Thank you, Ashley

Great app for helping me out during the work week when my friend can't walk my dog. The walkers have all been great and the feedback they supply has all been very helpful. Only criticism is that it's a little expensive

My experience with the walks and customer service have been good. But the app itself can be counter-intuitive and could use some streamlining. I find that I have to contact support fairly often and they are difficult to get on the phone although they always respond eventually.