Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 3,889 reviews with 5 stars · Clear filters
I have not had a single problem so far. Communication has been great with the individual walkers as well as the company. Qualified, great walkers are always available when I need. I wouldn't be able to commit to a consistent schedule due to cost, but I will use as often as possible!
By Kathryne
Wag! has been a true lifesaver for me. I hadn't heard of them before an illness that prevented me from walking my dog. Called them and, in a half hour, they had a very nice, knowledgeable walker who took our German shepherd for a nice, long walk. The app is great- the walk can be tracked, and afterwards, the walker publishes a "report card". You can also get a lock box for when you're not home and the dog needs walkies. I highly recommend this service- it's the best!
By Ann I.
So great. They seem to really hand select their walkers and the hands-on approach from texting me about walkers to being able to text customer service with an immediate human response.
By Kaitlyn
This app and service is all around pretty great. The walkers are well trained and friendly. The customer service is punctual and personal. The staff is helpful with follow ups, discounts and friendly check ins. I wish I had more friends with pets so I could recommend WAG.
By Krista
Easy to use and so convenient! It's been a lifesaver.
By Jillian
I’ve had great experiences with Wag! Takes the stress off me to run home to walk Socks when I know she’s having fun with the Wag! walkers!
By Tracy
This service is a life-saver. They are prompt, responsible and friendly. All the walkers I have used really seem to love dogs (and my dog definitely knows the difference.) Highly recommended!
By Gwen
Very easy to use, and I've had great experience with the people walking my dog.
By Ryan
