Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 3,889 reviews with 5 stars · Clear filters
I have two very large bull mastiff‘s that to some, are extremely intimidating, but every wag walker that has walked my boys has been awesome. I feel confident that the walkers can handle both of my guys at the same time without incident!
By Kristee
It's a solid company, have never left me or my dog hanging, she always gets walked when I need someone to come. The only issue is the quality of walkers and amount of photos/updates seems to vary between walkers. There isn't much consistency, sometimes I have a walker texting me a million videos to my cellphone which can be annoying and sometimes I have a walker who leaves me one generic sentence after the walk, which is also a little unnerving. Some go through the app to update and some go through text... I guess some consistency would be nice. It's a very convenient help though and I will continue to use them!
By Camille
Great walkers. Easy App to use!
By David
Love wag. They are super accommodating with any requests and respond promptly to any questions or concerns. I am very happy with their service.
By Sarita
The app is simple, the dog walkers are trustworthy. They sent me a lockbox so I don't have to coordinate anything with my walker, I just lock up for the day and trust that they can take it from there. My dog loves his regular walker and I appreciate getting the report card with a photo at the end and a summary of their trip.
By Natalie
I love it, especially the ability to track walks in real—time!
By Chris
The best customer service and walkers are amazing
By Love
Golareh took several great walks with our 14-year old chocolate lab, Chip, and 11-year-old golden, Salsa. I know they enjoyed their time, and I liked that she understood that their speed and enthusiasm would vary depending on the day because of their age. I completely trusted her. I also REALLY liked how easy the Wag! app is to work, how customer service would text me to check-in, and how I even got a text asking if I needed help re-scheduling after I had to cancel one walk. Super attentive and super efficient!
By Chip & S.
