Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 520 reviews with 4 stars · Clear filters
Wish you could see the walkers’ schedules/experience and then choose from there.
By Cali
Response from Wag!· Sep 25, 2018
Hi Cali, Thank you for your review! We appreciate your feedback. You can also share feedback with our team directly at [email protected].
I love wag. It’s like Uber for dog walking. If I get hung up at work I can get my dog a walk on short notice. I love that they send pics, I can track the walk live, and I get a thorough review after. Only complaint is there’s no “door code” access option, so walkers have gotten confused when they get to my house. It’s expensive too, but worth it.
By Hunter
Response from Wag!· Sep 21, 2018
Hi Hunter, Thank you for your review! We are glad to be of service and are happy to hear that you are enjoying the app features. We also appreciate your feedback.
Wag provides a great service! The only downside is walkers can sometimes take anywhere from 5 to 45 minutes to get to your location and take your dog out.
By Sarah
Response from Wag!· Sep 21, 2018
Hi Sarah, Thank you for your review. We are glad to hear you are enjoying the service and appreciate the feedback.
I love Wag rapid response communication!
By Vickie
Response from Wag!· Sep 21, 2018
Hi Vickie, Thank you for your review. We are glad to hear that you are enjoying the service and communication.
Wag has been absolutely wonderful for my dogs! Everybody has been very sweet and amenable… The only issue I’ve had is waiting a few hours twice for a walk to be booked. This was easily resolved by calling the 800 number and I will continue to use the service!
By Meg
Response from Wag!· Sep 21, 2018
Hi Meg, Thank you for the lovely review. We are glad to hear that you are enjoying the walkers and service. If you ever have any questions or concerns you can also reach out to our team at [email protected].
I love my walker, but customer service is difficult to work with when one needs to make changes to a recurring walk schedule.
By Cheryl
Response from Wag!· Sep 21, 2018
Hi Cheryl, Thank you for the kind review! We are glad to hear that you have found a great match with your walker. We are currently working on this process to make it more convenient for you. If you have any questions or concerns please feel free to reach out to our team at [email protected].
convenient way to order a dog walker
By Amber
Response from Wag!· Sep 21, 2018
Hi Amber, Thank you for your kind review! We are glad to hear you are enjoying the app.
Overall we've had good luck with Wag! - The concept was initially a little hard to stomach, but very convenient.
By Nina
Response from Wag!· Sep 21, 2018
Hi Nina, Thank you for the kind review. We are glad to hear you are enjoying the app. If you have any questions or concerns please feel free to reach out to our team anytime at [email protected].
