Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 520 reviews with 4 stars · Clear filters
Extremely convenient, but have had some issues with unreliable walkers, and getting a timely response from Wag customer service. This could be better if there were a way to directly contact your assigned walker but you have to go through Wag if there are any problems or you need to check in with your walker before they have actually checked in for the walk.
By Leah
My wag walker is amazing. Conscientious about her job and very caring about my dog. I still struggle with the ap at times making cancellations a challenge, but overall Wag! is GREAT!
By Diana
My walker is great. The app is somewhat frustrating.
By Amy
I love the WAGS app. The dog walkers are great. It's fun to watch the walk and there is always a cute picture and feedback from the walker at the end of the walk. The customer service is a little frustrating and I think there are some tweaks that need to be made to improve the service.
By Susan
really love the concept and the custom experience you get when your walker sends you live updates, videos, pics. its a great way to feel better about being at work and away from the furbabies!
By Arielle
Wag has made myself significantly easier. I like the attention and concern walkers pay to my dog and customer service reps are very helpful.
By Renee
Love the easy service to get dogged walked, however ordered lockbox and its free over a month ago, they stated it shipped but never got it. Kind of frustrated
By Tara
Good on demand app.
By N/A
