Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 520 reviews with 4 stars · Clear filters
This is such a great service. Every walker we've used has been super friendly and professional. We have two big dogs, one of whom is very protective, and every walker has been great with him.
By Adrianne
Response from Wag!· Jan 9, 2019
Hi Adrianne, Thank you for your review. We're glad to hear that you've had great experiences with the walkers and that your dogs get along with them!
If I were able to schedule recurring walks for multiple days at various times it would be helpful right now I set up recurring walks for 2 days a week in the evening and my husband uses his app to schedule recurring weekend walks during the morning. Selecting multiple days and then being able modify the time for different selected days would be great!
By michele
Response from Wag!· Jan 4, 2019
Hi Michele, Thank you for the review. We appreciate your feedback and will pass it along to the appropriate team!
not without its little hiccups on the app, and some minor delivery issues with the lockbox. I do have to say that wag is a great service and has wonderful caring people to walk your dog/dogs. I know they come in handy on days I’m at the hospital for 12 hours.
By Norma J.
Response from Wag!· Jan 4, 2019
Hi Norma, Thank you for your review. We appreciate your feedback and look to book more walks with you and your dog.
We have one walker Brittney who is awesome, she always uses the app to keep me informed of what's going on during the walk. I have had two other walkers who were good but no communication at all.
By Jim
Response from Wag!· Jan 4, 2019
Hi Jim, Thank you for your review. We're happy to hear that your walker Brittney does a great job keeping you informed during each walk!
I finally have a trusted dog walker for both my boys thanks to WAG!!! Knowing that they are in good hands with Sharon is a great feeling, now I can go away for slightly longer periods of time knowing that I do not have to rush home to get the boys walked and fed. The use of the key lock box was a brilliant idea and it is very safe. While the boys are being walked, she sends video and pictures, I can also track their walk using the APP as well. Pricing is better than any place I have looked at and includes a discount for multiple dogs!
By Kimberly
Response from Wag!· Jan 4, 2019
Hi Kimberly, Thank you for your review. We're glad to hear that you've found a trusted dog walker for your boys!
Wag is reliable and has a host of excellent walkers (with a few walkers who - which is my only criticism - let the dog walk them, and not the other way around). The pee and poo updates are hilarious and useful, and the convenience of having this service available when one is super busy or not feeling well is a godsend for a single dog owner.
By WEBCLIENT
Response from Wag!· Jan 4, 2019
Hi, Thank you for your review. We're happy to hear that you've found some great walkers and enjoy the activity reports!
The concept of the service and the convenience is fantastic, however, I find that the app gives very little flexibility. I would like the ability to choose my walker from a list of people that are available within a certain window. I know the walkers have background checks, but sometimes it’s nice to see the option of who you might be letting into your home while you’re away.
By Katy
Response from Wag!· Jan 4, 2019
Hi Katy, Thank you for the review. We appreciate your feedback as we continue to improve the experience.
Enjoy this service, staff do a great job. My furbaby looks forward to walking
By AK
Response from Wag!· Jan 4, 2019
Hi AK, Thank you for your review. We're glad to hear that your fur baby looks forward to walks with Wag!
