Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 3,889 reviews with 5 stars · Clear filters
My fur baby loves Janine! Shes very sweet and communicative. Arrives on time! We appreciate Janine!
By Kristie
Response from Wag!· Mar 23, 2026
Thank you for your wonderful review, Kristie! We’re so happy to hear your fur baby loves Janine and that she’s been sweet, communicative, and punctual. We appreciate you choosing Wag! to help connect you with a great Caregiver, and we look forward to continuing to support you both!
Walkers follow instructions. Most are very dependable. If one cancels wag works to find another one
By Nathalie B.
Response from Wag!· Mar 23, 2026
Thank you for your review, Nathalie! We’re glad you’ve had a positive experience using the Wag! app and that you’ve found it helpful that we work to connect you with another Caregiver if a cancellation comes up. We know last-minute schedule changes can happen, and we’re here to help you get the care your pup needs. If you ever need assistance, our Support Team is here to help via the virtual chat at support.wagwalking.com. We look forward to continuing to support you with your pet care needs!
Wag brought us in touch with a wonderful walker by the name of Kathrine. I use this service for my 10 month old Cavalier King Charles Spaniel, Charlie, 3 times a week when he comes to my office. Kathrine is kind, trustworthy and Charlie absolutely loves her. I have had nothing but a great experience with Wag and our new friend Kathrine.
By Scott W.
Response from Wag!· Mar 18, 2026
Thank you for the wonderful review, Scott! We’re so happy to hear Charlie loves Kathrine and that you’ve had such a great experience using Wag!. We appreciate you trusting Wag! to help make Charlie’s days at the office a little easier, and we look forward to continuing to support you both!
1000% would recommend WAG to anyone and everyone. It’s great way to make some side money while also getting to hang out with some cool pets. It’s easy to use and a very straightforward app. I’ve been using it for a couple years now on and off and will definitely continue to do so.
By Michael A.
Response from Wag!· Mar 14, 2026
Thank you for your fantastic feedback, Michael! We're thrilled to hear how much you enjoy using the Wag! app as a way to earn extra income and spend time with awesome pets. It’s great to know you find the platform easy to use and straightforward. We appreciate your recommendation and are glad to have you as part of the Wag! community. We look forward to supporting you for many more years to come!
I love Wag. The walkers are so friendly and very professional. They offer great services for all of your dog needs. It is really convenient being able to schedule or book a last minute walk and the customer service is spectacular.
By Thewilliedee
Response from Wag!· Mar 10, 2026
Thank you for your wonderful feedback! We're delighted to hear that you've enjoyed connecting with friendly, professional caregivers on Wag! and that the platform makes it easy and convenient to meet all your dog's needs, even for last-minute walks. We’re also glad to hear you’ve had a great experience with our customer service team. We look forward to continuing to support you and your pup!
This is my second pet specialist from Wag!! They are special people servicing us while on vacation or other important business! The only snag was their app. But their behind the scenes employees immediately worked to rectify it even after normal business hours. Keep up the great work.🏁
By Seth
Response from Wag!· Mar 6, 2026
Thank you for your fantastic feedback, Seth! We’re honored to have supported you for three years and delighted that you’ve had such positive experiences with the pet caregivers you’ve found through Wag!. We also appreciate your kind words about our support team and are glad we could help resolve your app issue quickly. We look forward to continuing to provide great service for you and your pets!
Randy is amazing with our pets
By DENISE S.
Response from Wag!· Mar 6, 2026
Thank you for your great feedback, Denise! We’re so glad Wag! could help connect you with Randy and that your pets are in such caring hands. We look forward to continuing to support you all with more great experiences ahead!
So convenient!! Love the safety features, too (i.e., tracking, photos, etc.)
By Lindsey
Response from Wag!· Mar 6, 2026
Thank you for your great feedback, Lindsey! We’re delighted that you find Wag! so convenient for connecting with local caregivers, and that our in-app safety features like GPS tracking and photo updates give you added peace of mind—that’s exactly why we do it. Plus, who doesn’t love a cute dog pic—we sure do! We look forward to continuing to support you in all your pet care needs!
