Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
103 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Providing in-depth coverage of high school sports throughout the nation via print & digital magazines, sports news websites, TV & radio programs, events & social media.
VYPE (vype.com) has 103 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 59 reviews with 1 star · Clear filters
Just bought a VYPE E-pen2 and now they have discontinued refills for them. I am very upset that they would continue selling the VPYE E-pen2 knowing that they were going to discontinue the refills. This is criminal! Been trying to get through to their customer service team for days now. I will have to take this further to Trading Standards.
By dizzy D.
DO NOT buy products made by Vype! I returned a vaping device to them 4 months ago, & have still not been refunded my money, so now I have neither a vaping device, nor my money back! Then, to add insult to injury, some weeks later, they reduced them to half the price they took from me!
By tina W.
I bought a vype e-cigarette from my local Tesco store at £29.99. I've used these e-cigarettes before and they have reallt helped me quit smoking. The one I purchased was faulty. I attempted to return it to Tesco who said I had to contact Vype customer services. I did this and spoke to a representative who told me, after huffing and puffing, to email. The email address he gave me didn't exist. I then emailed the customer service address on the advice leaflet. This was 5 days ago, and other than an automatic receipt, I've had no response. So, I'm left £30 down with a faulty product that no one will refund or exchange. Awful customer service, just don't bother.
By Joanne C.
