VRAIReviews of vrai.com

We had an appointment with Christopher. He guided us through choosing the setting and the right diamond with a lot of professional knowledge. VRAI was the second store we shopped and because of the seamless process and impeccable customer service, we purchased the ring on the day of.

Christopher Mossman made the whole experience of buying an engagement ring extremely easy! He showed us different settings and diamonds, dove into the "4 C's", and answered all of our questions. I would recommend Christopher, this VRAI location, and their products to anyone.

I want to thank Elan for the professionalism, knowledge and easy process in helping me choose the perfect ring for the biggest question in life and love, Will You Marry Me. I enjoyed the process of being able to see all the possible options and getting a better understanding on the 4 Cs of a diamond. Elan understand what I was looking for, the vision and what would fit best for my girlfriend. I would recommend anyone to Elan and VRAI for the best, easy and straightforward experience. I enjoyed being able to also go on their website and create a ring and see all the available options.

For my birthday my boyfriend bought me this beautiful “Orion” bracelet. I recently saw they had matching earrings, and fell in love! I saw they were out of stock so I contacted the store to see if they happened to have them or a back order date. Andrea went above and beyond! She found pieced together a pair out of all the retail locations! Shortly after they arrived quickly to my door. She was there every step of the way and made sure to update me. I can’t wait to purchase the Orion ring and build my engagement ring here! I will continue working with her in the future!

Christopher was a friendly and knowledgeable guide throughout the process! He was able to show me multiple styles and carat sizes, and explained the different diamond standards clearly.

10/10 customer service! Thank you Emily for working with me and helping me get the ring of my dream! Would absolutely recommend Vrai.

I originally turned to VRAI to shop for an engagement ring for my fiancée. I made the mistake of ordering the ring size based on our rough estimates, and our estimated size turned out to be completely off. I told VRAI that I ordered the wrong size, but I really liked the diamond I picked out, so I asked if there was any way we could re-make the ring with the same diamond. They remade it for me completely free of charge. Because of that positive experience, I went back to VRAI to purchase wedding bands. We knew the general style we wanted, but we decided to go in person to try on different sizes and thicknesses to see what worked. Elan was incredibly kind and helpful. I knew absolutely nothing about jewelry and had never worn a ring in my life, and Elan answered all my questions and helped me find one that went with the natural shape of my hand. My fiancée was super happy as well and found a wedding band that complimented the engagement ring.

We had the most delightful afternoon appointment with Elan. He’s so fun and personable - I absolutely trusted his guidance and insights. He is very open to exploring various styles and provides great knowledge about diamond selection. He truly made this special occasion extra wonderful!