Dainty with a big shine!
I bought pavé huggie hoops and they are absolutely perfect. The diamonds are dainty but give great sparkle! Love them! The staff was friendly and enthusiastic.
By Ashley Sabathia J.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
87 reviews
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VRAI's diamonds are grown in our foundry, the 1st certified true zero-emission diamond producer. Shop VRAI created diamonds for engagement rings & fine jewelry.
VRAI (vrai.com) has 87 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 67 reviews with 5 stars · Clear filters
I bought pavé huggie hoops and they are absolutely perfect. The diamonds are dainty but give great sparkle! Love them! The staff was friendly and enthusiastic.
By Ashley Sabathia J.
Andrea was sooo helpful and made the ring buying process very easy!
By Emily
Hospitality on point. I had to exchange a ring size for my life partner. Since it was time sensitive (anniversary coming up) they rushed my return process so I could buy the correct ring size. They even gave me overnight shipping to ensure the correct size would arrive on time. Grateful for their customer service.
By Estevan T.
Well, I’d first like to say that we went to our appointment on a whim! Scheduled it last minute, also the first time we look at rings. And boy can I say the experience was AMAZING 🤩 Brent greeted us and his dazzling personality along with how he explained everything, made us feel welcomed and understood. We explained what we wanted, what we were looking for and he was able to work with the budget. The ring turned out GORGEOUS 🥹 everything I wanted and more!! The whole experience was incredible and can’t wait to go back and work with Brent again! Thank you so much to him and the team at VRAI 🩷
By Karla A.
We had our appointment with Debbie at the Madrid store and she made the experience very special! She helped us handpick and customize the ring by engraving with a special date and shipping it to Portugal. 100% recommend it!!
By Mariana C.
Andrea was kind and helpful! After my fiancé bought my ring from VRAI online, I was able to get it resized with Andrea’s guidance. We also went in to pick our wedding bands and she presented us a lot of options and we were able to try on many styles without being rushed or pressured. We are so happy with our purchase and cannot wait to wear them!!
By Chloé
Brent was an absolute delight and I feel like we’re besties now! I hadn’t tried on engagement rings before this appointment and he made the process so fun and easy. I can’t wait to tell my boyfriend exactly what I want :)
By Lauren G.
Brent at the Chicago location was INCREDIBLE!!! He made the process so seamless and explained everything in great depth. He was so thoughtful, patient, and made us feel so heard. I highly recommend working with Brent.
By Christina S.