Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
77 reviews
Von BaerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Von Baer, a luxury Leather Goods Company, offers a wide range of Leather Products including Leather Briefcases, Leather Laptop bags, Leather Messenger bags, Leather Hand luggage, Leather Garment bags, Leather Shoulder bags, Leather Backpacks, Leather Duffel bags, Leather Wallets, Leather Belts, Leather Card holders, and Leather Fashion accessories. All of Von Baer’s products are made from high-quality full-grain Leather and are Handmade in Italy. In addition to the high-end quality, Von Baer products can also be Personalized with a Monogram. These luxurious Leather Bags are popular among people traveling and Commuters who want to make a statement while they are on the go, whether they are heading to the Office, their Business, or exploring new destinations abroad. Von Baer was founded in Tallinn in 2015 by Albert Varkki and Igor Monte. Their website is vonbaer.com, where you can shop for their products online as well as read information on their blog. Their company motto is “provide luxury leather bags without the excessive markups of other known brands”, and they achieve this by selling directly to the consumer and avoiding middlemen such as retailers and wholesalers.
Von Baer (vonbaer.com) has 77 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 71 reviews with 5 stars · Clear filters
Customer service and product quality of my wife’s wallet was exceptional.
By Doug B.
Response from Von Baer· Oct 18, 2024
Hello Doug, Thank you for your review. We are delighted to hear that both the customer service and the quality of your wife’s wallet were exceptional. We look forward to assisting you again in the future.
Overall experience was great. Website is easy to use for ordering and searching through products to purchase. There is a great selection orlf items and colors to choose from. Owner contacted me to ensure my engraving on my wife's wallet was the right font and look I was going for. The material is high quality and I couldn't be more pleased with the wallet, and my wife loves it.
By Dustin V.
Response from Von Baer· Oct 17, 2024
Hello Dustin, Thank you for sharing your experience. We are pleased that the wallet and engraving turned out as you envisioned, and that your wife loves the final product. It is wonderful to know that our customer service made a positive impact. We look forward to serving you again with the same dedication to quality.
Excellent experience. From the time I enquired on when a certain color will be available until I received the briefcase. Igor answered all my questions and carefully checked on where I want to place my initials, which font and what size. Shipping was way faster than I expected considering it was an international one. The briefcase “No.1” is such a fine piece, love all details and the leather feel and smell. The craftsmanship is second to none. Very pleased with my purchase and confident this will last.
By Ehab M.
Response from Von Baer· Oct 17, 2024
Hello Ehab, We are pleased to hear that your experience, from personalization to the speed of shipping, was exceptional. Craftsmanship and attention to detail are at the heart of what we do, and we are delighted that your No.1 Briefcase reflects these values. Thank you for choosing Von Baer, and we look forward to assisting you again in the future.
Beautifully crafted leather item. The zip is also a high quality, and works very well. The customer service was exceptional. Postage and delivery was extremely quick and efficient (from Australia). I would highly recommend any of these leather garments/ accessories. Thank you so much Igor (and team)!
By Anonymous
Response from Von Baer· Oct 17, 2024
Hello, Thank you for your feedback. We are thrilled that the leather item and high-quality zipper have met your expectations. We strive to provide efficient service alongside our premium products, and we appreciate your recommendation. We look forward to assisting you again in the future.
I had a great experience with Von Baer , the quality is perfect and the design too , costumer support , responsive and credibility of product quality , shipping and time and professionalism in taking care of the costumer . Thank you
By Yahya Al K.
Response from Von Baer· Oct 18, 2024
Hello Yahya, Thank you for your glowing review. We are delighted that you had a great experience with us. We appreciate your trust and look forward to continuing to provide you with exceptional products and service.
what made my experience great was one the high level and top tier customer service from Von Baer (Igor).The prompt response to any of my questions and quick delivery of my purchase was excelllent. The unboxing is also a quite a wonderful experience. It comes professionally wrapped in quality packaging and presentation. You get the immediate feeling that this is a high quality purchase. Also the quality and design of the #1bag and the #3 briefcase that I purchased is OUTSTANDING. Yes, I purchased both the #1 and the #3. I was so impressed with the high quality of my first purchased #1 bag that I decided to buy the #3 briefcase. The #3 just came in the mail. I have been getting a multitude of compliments on my #1 from the quality of the leather and as well as the design of the bag.I will certainly be a long time customer of Von Baer and look forward to buying more of their outstanding leather products.
By RR
Response from Von Baer· Oct 16, 2024
Hello RR, Thank you for your glowing review and for your continued trust in Von Baer. It’s wonderful to hear that our briefcases met your high expectations in terms of quality, design, and craftsmanship. We are pleased that you enjoyed the unboxing experience as well and look forward to being your go-to brand for many years to come.
Excellent experience overall which matches the quality of the product! Superior craftsmanship and built! Please check the size of the inside sleeve as mine didn’t fit the surface pro! No regrets though!
By Vikrant
Response from Von Baer· Oct 16, 2024
Hello Vikrant, Thank you for your feedback. We are pleased that the craftsmanship and quality of your bag exceeded your expectations. We appreciate your understanding regarding the size of the sleeve and hope the bag continues to serve you well. We are always here to assist with future purchases.
They were not only great to work with, but they delivered both the bag and a lovely extra gift incredibly quickly. I've already received lots of compliments on the bag and have only so far used it to fly to and from my summer vacation, so it definitely makes an impact.
By Clarence P.
Response from Von Baer· Oct 18, 2024
Hello Clarence, Thank you for your kind words. We are delighted to hear that our craftsmanship and service left such a positive impression. It’s always a pleasure to know our efforts resonate with our customers. We truly appreciate your support and look forward to continuing to meet your expectations in the future.
