Amazing customer experience / support!
Amazing customer experience / support!
By Rachel A.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
39 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vivrelle is a first-of-its kind membership club that allows members to borrow designer handbags and switch them out through subscriptions
vivrelle.com (vivrelle.com) has 39 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 29 reviews with 5 stars · Clear filters
Amazing customer experience / support!
By Rachel A.
Amazing experience - genius. Would never buy a designer bag ever again!!
By Shira R.
Amazing service!!
By Tova R.
Best experience!!!
By Margalit W.
10/10 experience! I recommend Vivrelle to anyone. Best ever. Also great customer service 👏
By Kendra
Borrow a new bag every month?? I'm sold. I've been a Vivrelle member for over 4 years and it is absolutely the best. There customer service is always great and so is their selection.
By Jordan
I have been using this company for over four years now and I am such a huge fan! It is so fun to get to swap out and try different bags every month. The quality of the bags and jewelry is always top-notch. The customer service is amazing. I cannot recommend this company enough. They respond right away by email anytime I’ve had any questions and I’ve even purchased a few items from them. Their prices are super competitive - I would highly recommend this company for renting luxury items!
By N G.
They respond extremely timely to all email correspondence, extremely accommodating allowing me to return a bag rental early so I was able to get a new one for my trip on Thursday! Their app works well on the iPhone have not experience any glitches or issues. Nothing negative to say! I recommend this company to my sister and we both have had a wonderful experience thus far!😊
By Danielle F.