Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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827 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VividRacing offers Quality Performance Auto Accessories and Auto Parts. Fast shipping and huge discounts off retail.
Vivid Racing (vividracing.com) has 827 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 500 reviews with 5 stars · Clear filters
Great product! Great customer service.
By Merci
Response from Vivid Racing· May 22, 2024
Thank you for your kind words! We're delighted to hear that you're pleased with both our product and our service. If you ever have any questions or need further assistance, don't hesitate to reach out—we're always here to help!
I have not used Vivid before but I am impressed with the ordering process. After I paid for the item was told I would recieve a email when the order was processed and I did. In that email was options if I needed it quicker or any needs I may have, with a actual number I could call. I cant ask for anything more, once I recieve the item I will be sure to tell my experience.
By Rich
Response from Vivid Racing· May 22, 2024
Thank you for giving us a chance! We're thrilled to hear that you had a positive experience with our ordering process and that you appreciated the options provided in the processing email. Your satisfaction is our priority, and we're here to assist you every step of the way. We look forward to delivering your item and hope to continue exceeding your expectations in the future!
Finding what I needed was fast and easy verifying figment was easy I reached out to a representative and Austin smith was a huge help got me a quote together for everything I wanted at a great price can’t wait to receive my new headers highly recommend vivid racing for all your car or truck needs their customer service is first rate and i will definitely use them again
By clint S.
Response from Vivid Racing· May 22, 2024
Thank you so much for sharing your positive experience with us! We're thrilled that you found what you needed quickly and easily, and we're delighted to hear that Austin provided you with excellent service and a great price for your headers. Your recommendation means the world to us, and we can't wait for you to receive your new parts! If you ever need anything else or have any questions, feel free to reach out—we're here to help!
After a rocky start problem was fixed
By Kyle C.
Response from Vivid Racing· May 22, 2024
I'm glad to hear that we were able to resolve the issue for you. We apologize for any inconvenience the rocky start may have caused and appreciate your patience as we worked to fix it. If you have any further concerns or need assistance in the future, please don't hesitate to reach out.
Always communicative and great prices on parts I need for my 1972 nova
By Brandon N.
Response from Vivid Racing· May 22, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us and that we've been able to provide you with the parts you need at great prices. Communication and customer satisfaction are our top priorities at Vivid Racing, and we're grateful for your support. If you ever need anything else for your Nova or have any questions, feel free to reach out—we're here to help!
Very helpful with what I was looking for and very responsive.
By Josh M.
Response from Vivid Racing· May 17, 2024
Thanks a bunch for sharing your experience with us! We're thrilled to hear that we could assist you and that our team was quick to respond to your needs. If you ever need assistance again, just give us a shout!
I recently reached out to Vivid Racing via email and was pleasantly surprised by the exceptional service provided by Ryan McFarlin. From the outset, Ryan displayed an impressive level of professionalism and efficiency. Not only did he respond promptly to my inquiries, but he also went above and beyond to ensure that I had all the necessary information to make an informed purchase. Ryan took the time to thoroughly explain which items were available for purchase and provided detailed insights into why certain items were unable to be shipped to my location. His transparency was greatly appreciated and helped me understand the limitations without any confusion. Moreover, Ryan offered an estimated wait time for the items I was interested in, allowing me to plan accordingly. This level of communication and transparency truly set Vivid Racing apart from other retailers. What impressed me the most was Ryan's dedication to customer satisfaction. Despite the restrictions on certain items, he made sure to clarify the reasons behind them, which gave me confidence in my purchasing decisions. Overall, my experience with Vivid Racing, especially with Ryan McFarlin's assistance, was nothing short of exceptional. I highly recommend their services to anyone in search of quality automotive products coupled with outstanding customer support.
By Prince
Response from Vivid Racing· May 17, 2024
Wow, thank you so much for the glowing review! We're thrilled to hear that Ryan provided you with exceptional service and went above and beyond to assist you. Thanks for choosing Vivid Racing, and we can't wait to serve you again in the future!
Friendly and helpful
By Mise M.
Response from Vivid Racing· May 17, 2024
Thanks a million for the stellar review! Being friendly and helpful is what we're all about. We're here for you anytime you need assistance, so don't hesitate to reach out!
