VitaspringsReviews of vitasprings.com

My order was placed on the 13/05 and finally order is marked as shipped on the 1/06 after e-mail after e-mail. The last one to was to cancel my order on the 31/05. On the 1/06 the told me it is too late to cancel as the order is shipped but actually the order is not shipped yet but only the shipping label is created and my credit card charged. DO NOT ORDER FROM THIS COMPNY

I placed an order 3-18 and paid 3 day express shipping and still have not received my order. To make things worse on Monday after my order was placed in was called and told part of the order was not available and to pick another item. Today (3-29) I checked the order status and it is still pending, saying the order will ship in 2-3 days. I think I am going to try and get my money back, but based on earlier reviews Vitasprings doesn't make it easy. I wish I would have ordered from some place else.

Horrible customer service! My order was never delivered and after several phone calls to inquire about the status of my order, they informed me it was on back order. Yet I never received any communication from the company that my item was on back order. Do not order from this shoddy company.

I ordered two bottles of therapain from this company because they had the best price deal. Not only did I not recieve the items or a tracking number but when I called the company I recieved the run around. It took 5 calls and threats to recieve my money back. The customer service representative claimed I should have received the items that day or the next but in the same sentence said she would happily cancel my order because she couldn't verify the tracking. My question is how do you know when an item is being delivered if you can't find a tracking number. Very shady company so please beware.

Placed an order on April 28th. Got an email on May 21st to say the product is back ordered and will be shipped to me in 2-3 weeks. Guess it takes 6 weeks to ship baby food. What a joke! Don't post items on your website if they are back ordered and are going to take 6 weeks to come in. Guess I should have looked up your reviews before ordering with your company. 61 total reviews for an average of 2.6 out of 10. Looks like it is as much my fault as yours. Didn't realize what a joke of a company you are running.

I ordered a product the 7th of March and still have not received the item. The website says it is back ordered but wil ship in 4-7 days....pretty sure it has said that for 3 weeks now. Will never order another supplement from them and would like my money including shipping refunded.

! ordered some supplements on the 17th of march.. 2 days later they e mailed me and asked if i still wanted the item shipped , the shipping was $28.00.. i said the shipping was already calculated you mean you didn't ship it yet!? they said they would ship out SOON.. 2 days later i asked for a tracking number, they gave me one. it stated on the tracking number the shipper had generated a tracking number on the 21st 4 days after i called them.. it also stated this is not proof the item was shipped, just a confirmation the customer was ready to ship this product.. I called them and asked if the tracking number was good they said yes because it was the weekend it would not show activity.. well it was not the weekend it was a thursday, and this is not true, when a package is picked up it is already scanned and shows status.. theses people continued to lie to me for more than a week. There was never any status or activity even to this day and it has been 11 days.. 3 days ago i called them and asked if they could either ship the product or give me a full refund because they were obviously lying to me, they said in fact the product was shipped, i said no way there is no activity on this package what so ever.. after the next day they said they would pull back the package from the shipper and give me a full refund.. I did not know you could even do this, and I am sure it is just another one of there maneuvers to play with the customers.. maybe they get off on kaos i don't know all i have to say it took me almost 2 weeks to get a refund, they shorted me 12.00 in the process, and i suggest any body that is thinking of doing any sort of transactions with this very un processional outfit, i won't even call them a business, because they far from practice suitable business practices ... stay away from this business, choose another more reputable business. In all the years i have bought products online this is the first business that has lied to me over and over, gave false tracking number, and stole from me.. just stay away people, if you have already made a order cancel it , i have heard story's from another sight that one guy it took 4 month's to get his package, there is another sight on the net that has as many story's of their misconduct....

i placed my order on dec 17 and I still have not received my order. I called last week and they said it was shipped. Ugh