Vision SourceReviews of visionsource.com

I have been wearing hard contact lenses for 55 years. Suffer from high Myopia and am self insured. To that end during a recent visit to Eyeclectic Vision Source, I was denied my contact lens perscription according to their "policy"-pending a fitment at additional cost. This is a clear violation of Fedral Law-The Fairness to Contact Lens Consumers Act (FCLCA) and the Federal Trade Commission's (FTC) Contact Lens Rule are the federal regulations that mandate this. I will be filing formal complaints with ALL governing authorities against the Business and specific personel to include my examing Dr. Dr. Ashka Patel who co conspired together with their contact lens"specialist". Lastly, there were no documented resluts of the exam test results uploaded to my patient portal despite my request via email to Dr. Ashka Patel. Alltogerther they took my money, waisted my time and delivered nothing.

overcharged staff was rude especially tabitha the office manager had to call my ins provider and have them talk to TABITHA did notlike dr Calvert , they have a poor selection of frames for davis vision customers my husband died 5 weeks ago and i was treated very badly by staff today. i have been a patient of dr breiwa for 30 years he was great but now this place is horrible

Great service and friendly staff.

READ THIS REVIEW BEFORE SCHEDULING... I was considering not writing this review even after all the waste of money and time but Vision Source-Eye Center of the Triad had the nerve to send me a bill for $4.13 a couple of days ago. I cannot let this pass! I am so extremely disappointed with this eye care practice. Total incompetence. Let me begin with: I have had myopia since I was 12 years old. With Dr. Martinek, I walked into the office having myopia in both eyes, but walked out with a “perfectly healthy” left eye (20/20 vision). But 5 months after that visit, when I could not see at all, I walked in with her “20/20 vision” in my left eye and left with myopia again. Go figure! Meanwhile, she had me on “dry eye” treatment however charging both my eye and medical insurance for unprofessional and incompetent care. I still had to have a THIRD eye exam this year because I could not see after Dr Martinek's second exam. I know mistakes/typos/calibration errors can happen, and I appreciate honesty. The people in this practice, starting with Dr. Martinek, are unable to take responsibility for mistakes but quickly blame the patient. Josef, the optician/administrator, is condescending and disrespectful. It is truly embarrassing. I prefer driving 90 minutes to see my eye doctor in Wake Forest and have positive, respectful, quality care.

I went for an eye exam and specifically to see images of my eyes. I was never shown the images and the exam was based on last year's exam where I was on a medication that perhaps shifted the Rx, which I was not given this year. I was told I could see them, then that the machine was down, then that they would have to retake them, then offered only a partial refund. I want a full refund for the services I did not receive.

Do NOT go to the Vision Source in Elk Grove Village, IL with Edgar Perez. THIS PLACE WILL RIP YOU OFF!! I went for an eye exam, contacts and glasses. Paid for the eye exam, the contacts and paid 1/2 for the glasses. I was to pay the other 1/2 when I pick the glasses up. When picking up the glasses, the frames didnt look right and then I was told about there still being a balance of $118.00. The lady explained why the frame is not polished and reflections and some other crap but the bottom line is they were ugly and why would I pay for glasses I dont like?!? I asked for a refund and she told me no, I cant get a refund. So I am supposed to pay gor something I dont want?!? I asked to see a refund policy stating that I am stuck with whatever happens and they told me that they dont have a refund policy at all. They said they will keep the ugly glasses with them until I pay the money. I got screwed. My choices were: 1) Pay for glasses I dont want 2) Dont get any glasses and leave them with all the money I had paid for them so far. Thats not fair in any way. I paid for the eye exam. I paid for the contacts. I didnt like the glasses which I paid 1/2 for and because I didnt like the glasses, I cant get refunded due to a non-existent policy or be made to pay for what I dont want? Is that good business? Of course it isn't. I got ripped off!! There is no way this sort of behavior should be accepted.

Vision Source in Alexandria, La with Optometrist Lacy Shaw is an eye clinic that I was disappointed in. It was obvious to me that their #1 priority was trying to sell high dollar eyeglasses. The glasses I chose and ordered were much too strong for me and they did not offer to correct it. Don't recommend.