VirtualShieldReviews of virtualshield.com

I'm super grateful for all of the upgrades that virtual shield has included now since I first joined them in 2020. Tom, who I've been communicating with has been extraordinarily responsive and helpful even for a non-techy person such as myself!

Great antivirus

My renewal is coming up in 2 days but I'm a little short on what my payment would have been. So I was going to down grade for finance issue. Amanda explained about the discount and that I would be able to continue with the ultimate level. Amanda also helped me change my payment method. I'm so glad she was able to help me. I gave her 5 stars for the help and understanding, and the polite and efficient way she handled my case. Thank you all who work there for those who like me are not computer wizards.

Amanda is one savvy VirtualShield support. I initially contacted them to confirm an issue I had experienced a few days earlier. All was well, so Amanda offered to improve my service by lowering my cost and offering a lifetime guarantee that the lower cost would not rise. I have been pleased with their services for many years. I would recommend them anytime, anywhere. These people know their stuff, and a fantastic support team!

If I ever have questions, I know I can write in my concerns and I'll get help. It's never been an issue! Those at the other end are always courteous and helpful.

A very nice gentleman named Thomas O had helped me with my query. I was going to cancel my subscription when Thomas had offered me a better deal. I decided to take up the special offer. On my previous subscription I had paid an certain amount of monies. Thomas had recommended that I go on my new subscription and he'll refund me the difference for which I am most grateful for.

Amanda was really good on walking me through the steps. She gave me really good product suggestions. Which I took advantage of them with a purchase. She was very nice. She did a great job.

I had a problem with VirtualShield loading on one of my computers. I emailed and received a reply with instructions about how to fix the problem. It worked and I emailed back. They kept in contact to ensure that the fix was really working. I was pleased with the quick response and the follow-up. Great job!