I had such a great experience in…
I had such a great experience in ordering a barbie house for my daughter. It came really fast and was exactly as described!
By Kelly T.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
I had such a great experience in ordering a barbie house for my daughter. It came really fast and was exactly as described!
By Kelly T.
Update to my original review. I got sent a broken TV and was told to dispose of it. Then after disposing of it, they asked me to return it before they refunded me. Long story short, after speaking with Billy, Bruno, and another person, I was able to speak with Cheryl who was AMAZING. She understood my frustration and provided me with a full refund for the broken TV and offered me a discount on my next purchase. A+ Customer Service from Cheryl!
By Mr. W.
Response from VIP Outlet· Jan 6, 2020
Hello, Thank you for submitting a review with us. I'm glad that one of our agents was able to assist you on the phone today with this issue. We're going to work with the previous agent you spoke with to fix any communication issues. We'll make sure this kind of situation does not happen again. We've confirmed the refund on this order for you. I've sent you a direct message with the transaction ID for this order refund. This will be credited back to your account by Paypal shortly. As promised we will honor the 15% discount on your next order with us. To receive the discount. Place a new order with VIPOUTLET on Ebay and let us know the new order number in an email and reference order 26-04332-57084. Once the new order is prepared we'll have the 15% discount applied to the order and credited back to you. All of this has been notated already within our system. If you have any questions or concerns feel free to call us directly at the phone number that has been provided. We'll be glad to help you directly.
IPhone XR was like new, at half the price of an AT&T 30 month plan. Battery level, built into ios13, came up as 100%, like new. Good deal. And a 30 day warranty to assure that nothing is wrong...over the top great. Thank you VIP Outlet.
By David T.
fast shipping. great price. and product as described.
By leonard
Quality used items with good rating scheme of item conditions
By Sonny F.
I have purchased few items from them. They shipping is right on time and packaging it secure. Items were as described. Excellent store to purchase items for discounted price.
By customer
Hassle free. Quick send and pleasant experience. Thanks!
By ZeroHero15
I recently bought ipad pencil gen 2. It was like new condition!
By 이정훈