Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
The box my son's toy came in was badly damaged. Wrapping outside was just fine though. But the toy inside was intact. It was his favorite birthday present. Thank you so much for helping me find the perfect gift for him!!
By JD
Originally purchased a TV - was an incredible deal, then keep coming back as the prices and service is great! Recently purchased an XBOX One game - Call of Duty, Modern Warfare at a great price John
By John C.
Good deal, good quality, and fast shipping.
By Ming G.
VIP OUTLET did an excellent job with description and shipping and packing.
By Brent E.
Response from VIP Outlet· Feb 14, 2020
Hello. We are happy to hear that you are satisfied with your shopping experience. We try out best to make sure our customers are satisfied to their expectations and more. We hope to see you bank on our site soon for your needs. Have a great day!
Excellent experience!
By Melissa Fry C.
Item arrived quickly and was in like new condition even though it was rated as B stock in the description
By Quinten
Response from VIP Outlet· Feb 14, 2020
Hello. We are happy to hear that you are satisfied with your shopping experience. We try out best to make sure our customers are satisfied to their expectations and more. We hope to see you bank on our site soon for your needs. Have a great day!
What a nice price! How great a product! I'm satisfied with my order and the order process on VIP outlet.
By 승혁백
Response from VIP Outlet· Feb 14, 2020
Hello. We are happy to hear that you are satisfied with your shopping experience. We try out best to make sure our customers are satisfied to their expectations and more. We hope to see you bank on our site soon for your needs. Have a great day!
About a year ago, I ordered a 65" LG TV from VIPOutlet, which is apparently a liquidation arm of Walmart, with overseas phone support. The TV arrived with cracks running throughout the screen and was unusable. After viewing detailed photos, rather than pick up the product, the company advised me to dispose of it locally. When I informed them the town charged a $15 disposal fee for "large" TV's, they wrote me that they would issue the credit to my credit card. Because the credit actually showed up as a (rarely used) paypal balance, rather than a credit card adjustment and from a different name than VIPOutlet, I only recently learned (from VIP) that the disposal fee credit, had, in fact, been handled as promised and in a timely fashion, so I have updated my review and rating accordingly. VIPOutlet treated me honorably, in making the best of an unpleasant experience. Thanks VIP!
By Rob
Response from VIP Outlet· Feb 5, 2020
Hello. Thank you for sending us your order information. I've sent you a direct response through your review and I've sent you direct email. I can confirm that the credit of $15 was sent to you on Dec, 5 2018. The credit was sent to the Paypal account you specified to us. In the direct message I've sent there is a transaction ID and screenshot showing the credit was issued to your account. Please review the direct messages I've sent to you. If you have any questions or concerns you are welcome to call me at the phone number I provided. Since this issue was resolved at your request and expectations. I'd like to ask if you could update your review to accurately reflect how we handled this situation for you.
