Great customer service
Quick and resolution of my issue related to shipping
By Balaji C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
Quick and resolution of my issue related to shipping
By Balaji C.
I buy from vipoutlet throught eBay from some years ago and I love it. I love the products, the prices, the customer supoort. The best store ever. Thanks vipoutlet
By Sandra V.
EDIT: They have great customer service when returning an item and when trying to get you to stay with their services. I would recommend emailing them at their website instead of through ebay messages for a faster response. Email response times did not take as long as expected and they even provided me with a 10% discount on my next order to make up for their inconvenience. ORIGINAL PROBLEM* SOLVED: I ordered a laptop off of Ebay sold by them and they shipped me a laptop with similar looks, but lesser specs than their listing. I don't think it was a mistake because they have another listing for the cheaper laptop that they sent me using the same photos. I doubt they're going to send me the laptop I actually ordered since it's now 'out of stock'.
By Cyril N.
Response from VIP Outlet· Aug 5, 2020
Hello. Thank you for taking the time to update your review. We are so glad to hear that you were taken care of by our agents. We do everything we can to make sure our customers are satisfied with their purchase. If you ever any questions or concerns. Don't hesitate to contact our support agents and we'll be glad to help. Have a great weekend!
Very good price and arrived in 3 days
By Samia A.
I got a jetson rave hover board and it came in 3 days im so happy good service and i was able to track it
By Preston G.
I'm very happy with my purchase so far. It was delivered in 4 days and arrived in perfect condition, fully charged. The price was great and I'm happy with my new chromebook.
By Holly
Got my laptop exactly what I paid for no problems 👍🏿
By Kali S.
VIP Outlet is my go to for all my appliance and electronic needs. Thank you! VIP Outlet has saved me tons of money and I appreciate you all for this site!
By NADIA A.