Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
568 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VIP OUTLET was established to provide consumers the opportunity to benefit from amazing deals on: new, over-stocked, open-box, and refurbished products from the nations largest retailers and manufacturers. Retailers and manufacturers provide product...
VIP Outlet (vipoutlet.com) has 568 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 257 reviews with 5 stars · Clear filters
They have the best prices and great quality products
By Alfonso M.
Response from VIP Outlet· Apr 23, 2021
Hello! Thank you for leaving a 5-Stars review. At VIPOUTLET, we continuously strive to serve you better. Looking forward to serving you in the future!
i love, (VIP Outlet) but i wish, they allow me some discount price in future. thank you guys. keep in touch.
By AD
Response from VIP Outlet· Apr 14, 2021
Thank you for the wonderful review and for taking the time to share your feedback with VIPOUTLET. Looking forward to serving you in the future!
Initially had issue, customer service resolved it in timely manner.
By Xabarovskiy K.
Response from VIP Outlet· Feb 25, 2021
Thank you for leaving a 5-Stars review. At VIPOUTLET, we continuously strive to serve you better. Looking forward to serving you in the future!
I ordered 2 Lenovo Chromebooks. To my disappointment both were defective, but that can happen with electronics. My 5 star rating is for the customer service I received from Jenn. She got me my return labels while I was still on the phone with her. She wanted to be sure I received them in my email, so I would not have to call back later. I hope they can get their product quality control up to standards. It's apparent their customer service staff are top notch, but the tech department leaves something to be desired. THANKS AGAIN JENN!!
By DeWitt Brown I.
I was hesitant to buy from them but I had a good experience. I would buy from them again. Item was in good condition and arrived quickly.
By JoJo
I've used VIP Outlet twice. Bought a laptop through their Ebay store in January. Just bought a Chromebook through there actual website in November. Each transaction was smooth, no problems. Received both items in quick fashion. This last purchase was faster than my first! I ordered the Chromebook the night of 11/23, order shipped 11/24, received package on 11/25. Couldn't be happier with the service!
By Zachary B.
Mistakenly ordered a cellphone which wouldn't be compatible with my network. Order was cancelled without problem and refund was issued. Customer service was courteous and quick.
By Doc J.
Great experience, my problem was solved in less than 24 hours!!
By GatoPro
