Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
523 reviews
VioriSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to create highly-effective, natural cosmetics that preserve the values and traditions of the Red Yao Women.For over 2,000 years, the Red Yao tribe has lived isolated, high upon the rice-terraced mountains of Longsheng. They developed a distinct culture centered around rice cultivation and hair care. By using the nutrient-rich, Longsheng rice and rituals passed down mother-to-daughter for centuries, the Red Yao women have developed a completely natural method to achieve long, strong, healthy hair that doesn’t grey with age. With only 300 tribe members remaining, we feel it our responsibility to share their story with the world. We work directly with the Red Yao villagers to source their rice, at a premium, to add into our shampoos and hair care products. We use the same Red Yao techniques and rituals, developed over centuries, to hand-make and craft our cosmetics. Due to economic pressures, the Red Yao traditions are vulnerable to extinction within a generation. Along with sourcing rice at a premium, 5% of Viori’s profits go directly back to the Red Yao tribe and preserving the Longsheng area. To learn more, go to www.viori.com.
Viori (viori.com) has 523 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 456 reviews with 5 stars · Clear filters
This is a cool company! The products are amazing-I’ve tried a couple scents of both the shampoo and conditioner bars and they are so good, not too perfumed but a natural delicious smell. And they work great! My hair feels really clean, which sometimes shampoos don’t do, and the conditioner makes my hair so soft. These last a long time too. I highly recommend these products to anyone.
By Renee
I am on my second go round of both the Hidden Waterfall shampoo, and conditioner. I like this company and their products so much they are now a staple in the hair car for my whole family! (3 generations!). Each of us has a different preference, with my daughters preferring Citrus Yao, andTerraced Garden. We are particularly pleased with the earth friendly and people friendly products!
By Jane C.
My whole family loves this shampoo bar. All together, we have straight, fine hair, wavy hair, curly, dry, and oily. It is fantastic on all types and is the only shampoo we buy now. Highly recommended.
By Debra
I use both the shampoo and conditioner and I LOVE them! They have made my hair so shiny and smooth, reduced the frizziness but still maintained volume. My natural waves show through and I do not need any styling products. I like that there is no plastic bottle for waste and I can recycle the paper the products come in. Also my hair smells amazing for days!
By lauren S.
I have been using the Citrus shampoo/conditioner for a few months. I love,love the smell you can smell it as soon as you open the package. The wrapping it comes in is unique and again the fragrance hits you right away. I have short hair so I wet my hair and lather my bar on my hands first and then on my hair doesn’t take much to lather hair and cleans my hair throughly. I was suffering from a lot of hair loss due to medication and is less and and less hair loss on every use. Leaves my hair clean, smelling good and I now wash every other day instead of daily. I recommended it to my friend in NC and she’s loving it as much as I do. Thanks Viori!!!
By Lizzy P.
This is by far the best shampoo and conditioner I've used. My hair is so soft, manageable and I've noticed its not falling out as much.
By Dawn B.
I'm new to viori and i must say i was a bit skeptical at first. I love to try new products and i decided to purchase 2 shampoo bars and 1 condition. I must say today was my first used, and its amazing. After washing and blow-dried my hair, it was super soft, shinier and felt really smooth. I was blown away by just 1 use. Its way better than Olaplex which was my favorite until I met VIORI. I Hope to receive discounts and and free bars. It would make my day.. I love Viori and you should try it out too. 👍
By Vidya S.
Their customer service is on point! Super friendly, helpful, and provided immediate results. They found a solution to my issue within 5 minutes and gave me the steps to repair it. Fantastic company experience so far. Love the product and happily subscribed.
By Rachel
