Violet & Grace DressesReviews of violetandgracedresses.com

The product I received was not representative of the pictures. Their website states you can return products, but this is incorrect. These products are coming from China and they will not give you a refund. I finally got an agreement for 30% back of the original payment price poor business practices and horrible customer service. Do not buy from this company.

This place is a scam. The website looks like it is located in the US however, the clothes are shipped from China. The website says, "hassle free returns, 30 day money back guarantee". What it fails to say is that you have to pay the return shipping to China! I wanted to return both items because they were falsely advertised on their site. One stated it was a cotton/linen blend when it was 100% polyester! Also, every time I tried to contact customer service to ask how to return the items, it took 2-4 days for a response. I finally settled on 20% credit because shipping them back would've cost more. DON'T FALL FOR THIS SCAM! Update: Violet and Grace emailed me 2 days after my review on 9/2/26 stating they would come up with a resolution to their falsely advertised dress that I purchased. As of today, 10/4, I have not heard back with a resolution. As I stated in my initial review, do not trust their site. You will be greatly disappointed at every turn.

I give it a zero if I could. Ordered what looks like a nice dress that came crammed into a bag. At best, dress was the quality of a kids Halloween costume from Target. Website says free/easy returns. The catch is that you have to mail it to China with tracking. I took it to mail and it was going to cost me $135 for a 1” thickness, 6x6 plastic mailing package. I checked couple of other options, and the cheapest return price I could find was $110.I have contacted this company multiple times and what they are offering is for me to keep the dress with a 30% Max refund. Although it looks as though this company is run out of the East Coast. It is a 100% China run company. No one answers at the phone number that is listed on website. DO NOT buy from this company. Total scam!