Patiently & methodically
Patiently & methodically walked me through troubleshooting my wine fridge. Very satisfied!!!
By Steve B.
Monday, November 9, 2026 · Customer reviews of US businesses
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501 reviews
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Custom Wine Cabinets, Wine Racks and Cooling Units Manufactured by Vinotemp. Complete wine storage solutions from wine coolers and beverage coolers to wine cellar designs for both residential and commercial use.
Vinotemp (vinotemp.com) has 501 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
Showing 238 reviews with 5 stars · Clear filters
Patiently & methodically walked me through troubleshooting my wine fridge. Very satisfied!!!
By Steve B.
I purchased a replacement cooling unit for my vinotemp unit that is 8-10 years old. Your sales person was very helpful and I got the unit very quickly. It was very easy to install
By Michael S.
I bought this unit because it matched other appliances in my kitchen, and it had good reviews. I have had it for over a month and it is operating perfectly.
By jon
My Vinotemp VT60 stopped cooling after 10 years of working great. I went to the Vinotemp web site and contacted them via email, quite honestly not expecting much. Richard M. responded back to me very timely, asked me lots of questions about what it was doing, sounding like, etc, and suggested that the problem might be a Relay & Overload switch that could be easily replaced. While I was hopeful he was right, diagnosis of electrical problems over email seemed a bit iffy. I ordered the part, it came within a few days, and installing it was relatively easy and within 30 minutes the cooler was back down to the factory temperature setting. Richard was totally spot on on the problem and the solution. Great customer service!
By Catherine R.
Our Vinotemp VT-52SN wine cooler worked flawlessly for many years and finally it stopped cooling. We contacted Vinotemp technical support (Richard Moreno) for help and Richard offered prompt, clear and excellent guidance. He did an outstanding job. We will buy another VinoTemp wine cooler.
By Patrick
Love my wine cooler. Love the lighting inside and most of all it's very quiet.
By bonnie W.
Knowledge, enthusiast, performance as expected
By Enrico Palazio S.
Glad I purchased this unit. Fit my space perfectly and the way it lights up and displays the wine is beautiful. It was the most expensive choice but it turned out to be a great value.
By Lawrence C.