Complicated Case
I had a complicated situation with reimbursements and the person at VIA Benefits took the time to research the situation and create a case for me to get my reimbursements released. I appreciated the help.
By Brenda
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
310 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viabenefits is listed under Insurance.
Viabenefits (viabenefits.com) has 310 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
I had a complicated situation with reimbursements and the person at VIA Benefits took the time to research the situation and create a case for me to get my reimbursements released. I appreciated the help.
By Brenda
Rene was helpful in answering my questions.
By David K.
Great Customer service!!!
By pat J.
Very helpful, esp the chat using the live agent. Answered my question completely and quickly.
By Carla R.
Jamila , was very knowledgeable and professional, shared great information and support with my questions regarding my HSA account
By Eleazar F.
My chat assistant was fast & through. giving me a through & a compete explanation of of my question
By Richard C.
They answered all of my questions in a timely manner
By Ed F.
Aalysa was very helpful and answered all of my questions professionally. Everyone I've chatted with online has been very helpful and knowledgeable.
By Anita