All O.K.
All O.K., but I had to wait, 10 min before getting an agent..
By Paul L.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
310 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viabenefits is listed under Insurance.
Viabenefits (viabenefits.com) has 310 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
All O.K., but I had to wait, 10 min before getting an agent..
By Paul L.
I had questions about FSA items being reimbursed from a HRA. Richard looked up the information and provided it to me. And in reasonable time. Thanks Richard!
By Charlie
All of my questions were answered. It was easy, and I have no issues with my experience.
By Sam S.
All questions answered to my satisfaction.
By Ron
Richard was very helpfull . All of my questions were answered . I could not have ask for anyone that was more help .
By tammy M.
The website is very easy to navigate and when communicating with the Evelyn, that was easy and she was very helpful
By Roger
The Via Benefits website is pretty easy to use, everyone I've ever talked to or chatted with has been fantastic. Everyone is always respectful and very informative and attentive. Top notch customer service for sure.
By Travis W J.
This company is just doing what it is told to do. Chatting with Abbie was fun and she was patiently explainig the system that VIA is following.
By sadeq B.