Very informative and helpful
Very informative and helpful
By R D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
310 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Viabenefits is listed under Insurance.
Viabenefits (viabenefits.com) has 310 customer reviews on The Fair Hearing, with an average rating of 2.4 out of 5.
Showing 98 reviews with 5 stars · Clear filters
Very informative and helpful
By R D.
Contacted and chat with Rene. She promptly provided me the information that I needed.
By John H.
This website and experience has been the easiest to navigate and get answer very easily! THANK YOU. Especially nice for senior citizens!
By SHARON F. M.
Chatted with Eveyln online. She was extremely detailed in her answer to my question which I very much appreciated.
By Janell H.
I used the chat feature in the Via website after attempting to get my question answered via a help ticket to no avail. Wait time on chat was 16 minutes. Once connected, Rene had the answer to my question. She was professional, knowledgeable and our entire encounter maybe took 5 minutes.
By Anne M.
Questions asked readily given a very courteous reply. Help given beyond any boundaries.
By Elizabeth H.
Timely, accurate information
By Robert H.
After going through the mandatory chat bot, I was able to chat with a human and my question was answered within minutes. Great job!
By Duane T.