Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
15 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vexo Shop is listed under Smoking & Tobacco.
Vexo Shop (vexo-shop.com) has 15 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 12 reviews with 1 star · Clear filters
It's now been over a month since I paid for my order. I don't expect to ever get it. They say shipped in Australia within 2 to 5 working days. Prices were so cheap but I took the risk. Will never do it again. Charged extra for overseas transaction and was to be shipped from China so even if it got here would probably be found by border force.
By Dawn L.
After waiting nearly 4 weeks for 2 cartons, the email said delivered. Nothing was delivered. No photo proof of delivery. They said check with neighbours and the post office. The post office does not recognise the tracking number. They just take your money and ignore you. Stay away.
By Tim A.
Been 3 weeks still haven't received my parcel I email them and reply whenever they want to then give me the same response your parcel is still in transit but I look at track my parcel and itd telling me it's at my local post office
By Justin F.
Very disappointed with my outcome of purchasing 3 cartons from vexo ! Was charged 20$ for postage yet it said free postage when buying 2 cartons + . Also it's been 2 and a half weeks and l still haven't received my purchase !! Not happy!!!!
By Robyn G.
