Monday, November 9, 2026 · Customer reviews of US businesses
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1,716 reviews
VETiONXSelect a line to read only those reviews.
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View Over 2,000 More ReviewsVETiONX® features pet health care products that are safe and effective for all pets and animals. At VETiONX®, we believe in helping your pet restore natural balance. By providing valuable veterinarian insight and unique homeopathic solutions, we help pets around the world lead long, healthy lives, naturally.
VETiONX (vetionx.com) has 1,716 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 172 reviews with 3 stars · Clear filters
I never received my order
By Sheryl
Response from VETiONX· Nov 24, 2014
Hi Sheryl~ We cannot find your order, would it be under a different name or email, then what you provided here? Please let me know at [email protected] - so I can look further into this for you. With best wishes, Your Vetionx Team
after purchasing this product have read other things about this product and the return policy's on it, like they want to use it for over 30 days and use 2 or more bottles to deduct it for what you owe if the product don't work, and if you only use only 2 bottles on it don't work there is a 20% restocking fee , why should you have to pay this if it's guaranteed or your many back , on the vetionx site there is good reviews , but many claim it's the company putting the reviews on there have read on other sites it don't work .we will see if it works and if they stand behind the guarantee three star for fast shipping
By movin64
Response from VETiONX· Nov 24, 2014
Hello~ Not sure where you reviewed our return policy at, but we hope you go to our website to review the return policy: https://www.vetionx.com/return_policy.php We do not have a 20% restocking fee. We do not add our own reviews to our site, and as you can see from this site (which we cannot alter, add, or select what type of reviews are put on here), we stand at an 8.3 rating. We ask that our customers try our product for 30 days because sometimes it may take that long for a pet to respond. Because our products have no chemicals in them, and they are homeopathic, it may take time for a pet's body to respond. Again, we hope you take the time to review our policy on our site, instead of somewhere else. With best wishes, Your Vetionx Team
I received the Arthro-IonX on Thursday and gave my dog Bruno one dose on Thursday evening and 2 doses on Friday and Saturday.. and one dose on Sunday As of Monday today 11/17/14 I have not noticed any change worth mentioning, we will have to see after a week or so if there is any improvement.
By randolph
Response from VETiONX· Nov 18, 2014
Hi Randolph~ Thank you for sharing your feedback. We do hope you give it more time then 4 days, as homeopathic products need patience because they contain no chemicals like conventional medicine. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. You have up to 30 days to try our product, which it may take that long for Bruno to respond, depending on other factors. Like how long has he had his issue for, how old is he, what is his diet like, does he get any supplements, does he get any other treatment for his condition? All this can play in a role of how quickly a pet will respond to our medicine. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char is very knowledgeable and will respond between 24 and 48 hours to any questions or concerns you might have. Please let us know how else we can help. With best wishes, Your Vetionx Team
Timely Delivery but did not receive my free bottle with the purchase of two
By Anita
Response from VETiONX· Nov 14, 2014
Dear Anita, Thank you for your feedback. We checked your order and saw that you did not purchase our package for "buy 2 get 1 free" , but instead 2 single bottles were ordered. We would love to upgrade your package and are sending you one bottle of Defendex for free. Please keep us updated on how your pet is doing. With best wishes Your Vetionx Team
I have only been using it for a week on my 13 yr old Lab and so far I see no improvement. I guess more time is needed. I will revisit in a month or two to see if it works.
By Walter
Response from VETiONX· Nov 13, 2014
Dear Walter, Thank you for your feedback in regards to our product, Arthro-IonX. We are sorry to hear that you haven't seen improvements in your dog yet. Every dog is different, the treatment depends on the severity of the ailment, the age and race of the pet, the surroundings, environment and nutrition. In most cases 1 week is not enough time for the product to work. Be patient and have your dog stay on it. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. Homeopathic products need patience because they contain no chemicals, on the other hand you never have to worry about liver or kidney damage. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char is very knowledgeable and will respond between 24 and 48 hours to any questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team
Excellent product, but 2 day express shipping took 4 days.
By Mimi
Response from VETiONX· Oct 28, 2014
Hi Mimi~ I am so sorry about the shipping issue. Unfortunately, we have no control over the United States Postal Service (USPS) - it is a government agency. We can only state what they tell us which is Express Shipping is a 1-2 day delivery process. We do apologize for the lack of delivery time due to the USPS. On a side note, we are glad to hear that you feel the product is "Excellent!" With best wishes Your Vetionx Team
Still waiting for results. At the present time we feel that the med is not working. Will give it a full 3 months to see if the results improve.
By DAVID
Response from VETiONX· Oct 27, 2014
Dear David, Thank you for your feedback in regards to our products. We are sorry to hear that you haven't seen improvements in your pet yet. Every pet is different, the treatment depends on the severity of the ailment, the age and race of the pet, the surroundings, environment and nutrition. Our records show that you received the product about 3 weeks ago, in some cases this is not enough time. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team
the shampoo seems to be working. We have given 2 shampoos so far and the itching is slowly going away. Although one of our dogs is still getting bumps after we have used it 2 times on him. The other 2 dogs seem to be getting better from using the shampoo
By Kelly
Response from VETiONX· Oct 22, 2014
Hi Kelly~ Thank you for sharing your feedback. We are glad to hear that you are seeing results in two of your dogs by using our shampoo. Our Defendex shampoo is formulated to help relieve a pet's itchy and irritated skin issues. It may take a few months (you should be only bathing your dogs once or twice a week, bathing to much can cause skin flare ups) for you to see completed results. You didn't mention what your dog has been diagnosed with causing the bumps. If this is caused by a parasite (fleas/ticks), are you cleaning and sanitizing their bedding, toys, your house, and yard? You may want to help your dog by building up his/her immune system too. Using supplements like; probiotics, fish oil, and vitamin C will do this. We also recommend providing sufficient fresh water that is free of chlorine and fluoride for drinking and bathing too. A healthy grain free diet is important as well. Please consider a raw or fresh diet over dry kibble and canned food. Avoid chicken and lamb as the protein, as these proteins can increase inflammation within the body. Organic turkey, fish, bison, or venison is excellent choices. For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have. Please let us know how else we can help. With best wishes Your Vetionx Team
