Monday, November 9, 2026 · Customer reviews of US businesses
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698 reviews
VersaDeskSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
VersaDesk (versadesk.com) has 698 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 91 reviews with 1 star · Clear filters
I had to constantly hassle customer service to get a status update for weeks. Finally, I was told the product was delayed, and they didn't know when it would be available. Terrible customer service. Will NEVER buy a VersaDesk product again.
By Andrew K.
The sales associate and I talked about my set up. She didn’t take into account the tower leaning backwards and requiring a deeper footprint. It didn’t work for me and now you want me to pay shipping back? Very disappointing and the lack of follow up has been even worse.
By John S.
I have not received a response on my order. I ordered it March 3 - they took my money immediately of course. I have called 3 times and emailed daily and have not received any response.
By LC T.
Response from VersaDesk· Mar 24, 2020
Hello, We are sorry for the inconvenience in your order being late. We are currently experiencing delays with our carriers and suppliers. We apologize for this. We have confirmed with our production and shipped department. They gave us by Friday it will be out. If you have any further questions do not hesitate to ask us. You may contact me personally at 310-353-7100 ext 829 - Versa Products Support
Be more clear about shipping times prior to purchase. I’m not going to wait 8-10 days for processing.
By Eric
Response from VersaDesk· Feb 25, 2020
Hello Eric, We try and be as transparent as possible. We are sorry if you did not receive the product in a timely manner. Our product is manufactured and shipped all from our facility. Please give us a call to clear things up with you 310-353-7100. - Versa Products Support
The product came without a power cord!!! Before I purchased the cherry stain color, I called the company and asked clearly if the cherry stain was a similar color to most all cherry office furniture. They said yes. It arrived and the color isn’t even close. Very light AND the cherry stain comes off when wiped with a cloth. I made this purchase because it is advertised as made in the USA. The quality was bad. And the company’s response to satisfy me, has been poor, at best. I rate this zero stars!
By Frank S.
Took over a month for delivery. Unit failed on first day. Waiting for tech support help. No support info on website.
By DS
Ordered 36" and received a 30". Edgeing material was not seated and end cap were damaged. Problems unresolved at this time.
By Ken M.
Response from VersaDesk· Nov 26, 2019
Dear customer, We apologize for the inconvenience. I see that one of our agents is working with you on this matter and trying to resolve it as quickly as possible.
We received the new VersaDesk PowerPro Deluxe. It did not work, made a grinding sound when you push the button to raise it. Even though the website says "returns, no questions asked", I was asked to send a video of the problem. We had packed the desk back up as soon as we realized it didn't work. They said we couldn't return it since we wanted a replacement. Not happy
By Elizabeth
