Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
698 reviews
VersaDeskSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
VersaDesk (versadesk.com) has 698 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 91 reviews with 1 star · Clear filters
i tried to order and apply for financing, your website kept on resetting everything, i gave up.
By ayce57
Response from VersaDesk· Jan 31, 2018
Sorry about that. We are looking into this issue and should have a solution shortly. Thank you for your patience.
tedious paperwork complicated the ordering proccess. otherwise reasonable desks. will take business elsewhere.
By christian B.
Response from VersaDesk· Dec 20, 2017
Hi Christian, This is not our regular process however, we have added an extra step of security for our customers. We appreciate your feedback and will take this under consideration.
not sure why this is in Spanish! but this is the worst company to order from. first they charge you then email you about some form that must be filled out before fulfillment yet, we were charged within 24 hours, rec'd the form 72 hours later. it's a joke! then we were told after the form was done, that it would ship almost 2 weeks later.
By T. D.
Response from VersaDesk· Dec 15, 2017
Dear Customer, We apologize for the confusion. We are doing everything to rectify this situation. Thank you for your purchase.
I placed an order and then was told my order was delayed, very unsatisfied as I requested (and paid for) an earlier delivery date. Ordering process was very disjointed, sales appears to be uninformed about what the product/processes are. And why the hell is Trustpilot sending me a survey in Spanish??? Exemplifies my entire experience with Versadesk....
By Rich L.
Response from VersaDesk· Dec 13, 2017
Hi Rich, Thank you for providing feedback on your concerns. These issues are being addressed.
They've not responded to the email or to a call
By Mariola D.
Response from VersaDesk· Dec 7, 2017
Hello Mariola, We are sorry you are having trouble getting through. We are experiencing high call volumes during this time. Please feel free to email our customer support email for an immediate response at [email protected]
I have not gotten my desk yet, but the customer service is awful! I wanted to change my deliver address and when I called the 1-800 number on the website, No one every picks up and no one every returns any calls.(I have called 10 time if not more) And to me, if you have very poor customer service that tell me a lot about the company. And to be complete honest, I was thinking about cancel my order because of the customer service. If it’s this bad now and I don’t have the desk, what happen when the desk does come and I have issues with it?????? I even sent your customer service text from the website today. I got an email telling me someone would contact me and 5 hrs. later I still haven’t heard back for you. Feeling very uneasy about this company.
By Concerned C.
Response from VersaDesk· Dec 7, 2017
Dear Warren, Sorry about the delay. Looks like an agent responded to you on 12/5 with a ship date, perhaps after you sent this message and emails got crossed. We are doing everything that we can to get orders out as promptly as possible. We appreciate your feedback and will address this matter. Thank you for your purchase.
I'm not happy. The product shakes a lot when typing, gives me a headache. Also the monitors are too close to my face and I can't adjust them to move it back or move the keyboard out away from the monitors.
By Matt C.
Response from VersaDesk· Oct 23, 2017
Hi Matt, Sorry to hear that. Please do contact our customer support at 800-465-1660, with your concerns and we will be happy to assist you.
The first time I went to website, I was at the end of process and it kicked me off. Next time, it worked. Then, I rec'd an email that I had to confirm my credit card as I had my desk shipped to my office and my cc billing address was different. Here it is 12 October and I still do not have my frippin* desk. Absurd and silly.
By sonya J.
Response from VersaDesk· Oct 12, 2017
Hi Sonya, We are so sorry to hear about the difficulty you've had with your order. Please be advised that we are looking into this and we working to rectify this to ensure proper delivery of your order. If you should have any more trouble or questions, please do contact our customer support line at 800-465-1660. Thank you
