VerifoneReviews of verifone.com

Had the same problems on two credit card terminals for more than 6months. One was fixed, one had to be replaced after so many phone calls. Spoke to two of the technical support members regarding this today. Both of them did not sound like they couldn't be bothered. Hope I don't need to speak to them again.

Somehow this outfit got my debit card details and has charged me for some computer security stuff I never ordered. The website that runs the show pretends to offer support but the pages simply do not show up. They've got my money by scam and I will have to get my bank to put a stop to this. Watch out!!!!

I was previously told to wait 180 days to get my payout, but still didn't get anything from these Scammers, don't trust them. It's allready more than 180 days gone. Nobody reacts on my messages in bussiness chat.

BE AWARE of this company in my view they are con merchants I was billed out of the blue for £49.95 through PayPal on looking at my cc statement I was unaware I had a recurring payment for the last 3years to 2CO.com for £8.06 tracing the paperwork on PayPal it turned out to be a company called Verifone which linked to another company called RealDefense that has a link to another company iolo.com that goes by the name of System Mechanic a trail of con merchants.

As a small business owner, and a franchisee, I had to sign up for online payments with Verifone. Found out that they have been sending money to the wrong bank, a completely different bank account (I did send correct details). They refuse to do anything about this. To make it worse, I’ve had to sign a new contract with them for £1680 (plus a percentage of all transactions) over the next 12 months when they know any money collected will be sent to another business. Formal complaint resulted in a series of nasty emails from them confirming that although they acknowledge the money will not go to the correct account, they will continue to send money there, and charge me for doing so. Their are separate pages for Verifone and Verifone UK, but pretty sure they’re the same company- suppose it helps to dilute the poor reviews. I’ve followed all complaints procedures, and I just don’t know what to do now, or who to turn to.

We have been a Verifone customer for several years and while the products are secure and industry-leading, poor support has always been a constant of this company no matter who owned. The current owners (Francisco Partners) have done nothing to improved the situation. Always long hold times, always CSRs that don't understand the products. The call center is Filipino-staffed and while they are not too difficult to understand when they speak - Verifone seems to not put much effort into training.

Local cinema use this pointless payment processor. Bought tickets and at the end it said “payment cancelled”. Only after I went through the process again did I receive my tickets. Checked my account- money has been taken twice. Contacted Verifone who did not even acknowledged my email. Waiting in a long Q at my bank now, hoping they can get my money returned.

After four weeks we are still waiting on a workable machine to take payments. The first machine arrived and was not set up correclty so waited again for another. That one turned up with no instructions and just an old second hand machine covered in scratches, received another machine yesterday and still cant get it to work correctly. We were sold a machine that we could scan barcodes and store information on prices on but how you do that i have no clue as the instructions are next to useless and no one seems to be able to help. This evening i have managed to take a payment on the machine however i cant refund it back onto the card as its now asking for passwords which again have no idea what they are as ive not set up any passwords for the machine. We have events all weekend and so it'll be back to using the current sum up and izettle machine which is far more reliable and so far easier to use!