Samatha in customer service
Samatha in customer service
By Marie F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Venustas heated jackets, vests, gloves, and apparel designed for outdoor adventures and everyday comfort. Experience long-lasting warmth with our advanced heating technology. Free shipping & returns!
Venustas (venustas.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 226 reviews with 5 stars · Clear filters
Samatha in customer service
By Marie F.
I really like the cooling vest, I used it while I was doing landscaping and it really helped to prevent me from overheating.. Definitely do not regret having this cooling vest, and I strongly recommend this product.
By Steven L.
Customer service was great! Having trouble with my battery and they offered me one for 60 per cent off! Very nice!
By vicki P.
Blown away on how well I was treated when I had an issue with my heated vest. Can not say enough good things about the customer service. I am very pleased.
By Bill C.
An item arrived with a small hole, and the company worked swiftly, with consistent communication, to ensure I promptly received a new, working item. The customer service was wonderful!
By Amy H.
I had to change the address of my order and Ann with Venustas customer service was quick to help. She did a great job following up all the way until the product was delivered to the correct address
By Stewart B.
The only thing I like better than the product, is the customer service. Easy to get ahold of, solutions-oriented and friendly.
By Shannon M.
Very helpful. Got order in fast. Called to make sure I got it in. Customer service very good.
By Katie