Great customer service!
The customer service was great. The agent, Brandon, found a better rate for me. Overall great service. Highly recommend.
By Luis
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
201 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.
Velox Insurance (veloxinsurance.com) has 201 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 173 reviews with 5 stars · Clear filters
The customer service was great. The agent, Brandon, found a better rate for me. Overall great service. Highly recommend.
By Luis
Luis was very good at getting me the best coverage and price. He was very knowledgeable and friendly.
By Aimee M.
Brenda was very professional and worked well with me to get a monthly insurance rate that accommodates my budget.
By Qiandra E.
User friendly online application and quick turn-around on electronic policy & binder documents.
By customer
My family and i has been customer's of Velox for over three year(s). This insurance company is very much to my satisfaction
By customer
Very easy and helpful process
By Dexter R.
Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative and knowledgeable than Adelaide. She needs to be managing this whole process of insurance renewals. She is a great person to work with and made me feel appreciated as a customer! Chad Archey Atlanta Georgia
By Chad A.
Great agent and very knowledgeable and worked with you
By Patricia C.