Amazing customer service
Amazing customer service. High quality product! Highly recommend!!
By Prada
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
78 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2017, we have been dedicated to high-end jewelry customization.We aim for lasting customer friendships, not one – off deals. This demands top – notch products and service.This why repeat customers make up a huge portion of our client base.
Vcasale (vcasale.com) has 78 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 69 reviews with 5 stars · Clear filters
Amazing customer service. High quality product! Highly recommend!!
By Prada
Always in best quality!
By hu H.
Customer service is amazing
By Kimberly B.
Top quality, great customer service.
By Gabriela G.
I love their quality. I was super hesitant. It’s super good quality at a really good price exactly authentic looking I would highly recommend it. This is my second time spending a lot of money buying a lot of pieces and I just wanna buy more and recommend them to my friends and family
By Y R.
My order took a little longer than expected to show up, but everything arrived just like it was described on the site — quality is solid, no complaints there. Super stoked that the weight of the jewelry pieces is pretty much spot on, the gold color is slightly off but honestly not a big deal, and a lotta the little details are really well done. I was lowkey sketched out thinking the site might be a scam — there’s literally one review on here saying that, and Isabella the manager was way too on point, like she was replying super fast and just really had her stuff together. I honestly couldn’t wrap my head around that level of customer service — it’s rare, fr. No idea how long the gold plating’s gonna hold up, but I’ll def come back and update this review after some time. Stay tuned! 👌
By Екатерина Ш.
I’m so glad I found this website!! I’ve ordered 3 times now and each time all the pieces were so beautiful and perfect! I get so many compliments! My friends all think my pieces are worth thousands! These are also great pieces for birthday gift! I will continue purchasing from here!
By Juley T.
The products quality is superior, I’m ordering 2nd round. Isabela from customer care is very responsive, she goes extra mile to make sure my shopping experience going well. Highly recommended.
By Michael