Professional every time
Professional every time ! Friendly and helpful !
By India
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
435 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 371 reviews with 5 stars · Clear filters
Professional every time ! Friendly and helpful !
By India
The underwriters and customer service reps are amazing to work with!
By April
We have found the Vault team to be effective, efficient and professional.
By Brian
Linda Phillips is always helpful and quick to respond
By Amy C.
Vault Customer Service is Superior. They always go the extra mile to make sure they have addressed all of your concerns. They are extremely professional, thorough and a pleasure to work with.
By Denise
always helpful and great to work with
By Scott
Becca assisted in quoting and writing new policy. Always helpful.
By Patrick
It's always a pleasure to obtain my company's commission statements from the website.
By Jean C.