Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
435 reviews
Vault InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 10 reviews with 4 stars · Clear filters
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By LorettaTrevino
Response from Vault Insurance· Jul 1, 2021
Thank you so much for your feedback, Loretta. At Vault, we work tirelessly to provide our agents with the best possible experience. We are actively working to find innovative ways to progress as a company and improve our technology. We feel lucky to be working with agents like you!
The quoting platform for agents has got to get better. It's super slow. The underwriters have been very responsive and the rates have been competitive.
By Joshua J.
Response from Vault Insurance· Jul 1, 2021
Joshua, thank you for taking the time to share your helpful feedback. At Vault, we strive to consistently progress and find innovative ways to support our agents. We are actively working to improve our technology. We are glad to hear that our underwriters have been responsive and that our rates have been competitive. We are grateful for agents like you!
