Excellent customer support
Individual support rep provided troubleshooting and coding support hands on until the issue was resolved. Excellent service. Thank you.
By Kevin M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
249 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Vast.ai is a global GPU marketplace. Use one simple interface to search the marketplace and rent powerful cloud GPUs at reasonable prices. Save 5-6X vs major competitors on cloud GPU rental rates.
Vast.ai (vast.ai) has 249 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 190 reviews with 5 stars · Clear filters
Individual support rep provided troubleshooting and coding support hands on until the issue was resolved. Excellent service. Thank you.
By Kevin M.
Cheapest GPU's you'll find anywhere. Wonderful fast support, 100% recommended.
By asdasd A.
Rob was very helpful and responsive!
By mebook A.
Even though the customer support is hit or miss, you eventually find the right person to chat with and will solve your bugs.
By Nico R.
Was running into some issues with the software and their support staff was EXTREMELY helpful and resolved my issue and went above and beyond just a simple 15 minute chat.
By Tim
Great support!
By Mark Z.
Outstanding support from Vast.ai! I encountered an issue with an instance going down, and their team went above and beyond to make things right. The response was incredibly quick, the support was friendly, and they turned a frustrating situation into a seamless experience. My faith is fully restored. A++++ service!
By Courtney B.
quick customer service response!
By Karsten M.