Great products and stellar customer service!
We've been remodeling our home, and have had a lot of different experiences trying to get products and services in the Taos area. It is not an area noted for a customer service mentality. When it came time to find tile, we shuddered and braced ourselves... and then got a wonderful surprise! We had already identified the tile we wanted and were looking for a local source. We called 3 places in town. One returned our call - that one was Vargas Tile. Viviana, one of the family of owners helped us over the phone and in person. She was friendly, professional, fair, and she followed thru with everything she said she'd do. She had helpful advice. When we ran into a problem, she was there for us. A year or so later we were ready for tile in another area of the home. Viviana was there for us again, helping and offering options. When she was out of the store, I was helped by a gal without as much experience, and who didn't know the answers to a few questions. Shock! She said she'd find out for me, and she did! Integrity in business people is so important to me. When a business person tells me they'll do something, it tells all when they do. Or when they don't. Follow thru. I trust the folk at Vargas Tile. They have a nice line of products, and the knowledge base to assist with projects. I highly recommend them.
By Marci