Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
8 reviews
Valor TailorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Valor Tailor, we craft more than just apparel — we create a statement of honor.Our collection of tactical-inspired clothing and accessories is designed for those who have served, supported, and stood for freedom. Every piece reflects the values of courage, discipline, and patriotism, blending timeless military aesthetics with modern comfort.Wear your pride. Carry your story. Live the valor.
Valor Tailor (valortailorgear.com) has 8 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
8 approved reviews, newest moderated first
Wonderful! Good quality. Customer service is amazing’. So proud of these American made products! You won’t be disappointed
By Patricia F.
Response from Valor Tailor· Oct 23, 2026
Thank you so much, Patricia! We're so glad you love your Air Force shirt and that our team could help. Reviews like yours mean the world to our small team. We'll be here whenever you're ready for that Army shirt!
Jennifer made my experience so easy and so wonderful. She is a wonderful sales person and got things done when she said she would get things done exactly! You guys are so lucky to have Jennifer. She is a great person and a great employee. Thank you once again, Jennifer, you are a great person and a great sales person. God bless.Gunny
By Jammin J.
Response from Valor Tailor· Oct 1, 2026
Gunny, thank you. I read this a few times and it genuinely made my day. Your jacket took longer than either of us wanted, and you stayed patient and good-humored with me the whole way through. That made my job a pleasure rather than a worry, so if the experience was easy, a good share of that is down to you. All I really did was keep my word, and I'm glad it showed. Thank you for taking the time to write this, thank you for your service, and God bless you too. Whenever you need your next piece, I'm right here. Warm regards, Jennifer @ Valor Tailor
The first hat I received I had some discrepancies with, but after contacting valor tailor they remade my hat and it came out great. The color and quality are phenomenal. Valor tailor is very professional and respond quickly. I will definitely use them for any custom military hats and shirts in the future.
By Joseph G.
Response from Valor Tailor· Sep 22, 2026
Thank you so much, Joseph! We really appreciate you sharing the full story, including the fact that the first hat wasn't right. That honesty means a lot, and we'd much rather be judged on how we fix things than on pretending nothing ever goes wrong. We're so glad the remade hat came out great and that the color and quality lived up to what you hoped for. Thank you for your patience while we got it right, for your kind words, and most of all for your service. We'll be right here whenever you need your next custom hat or shirt! Warm regards, Jennifer @ Valor Tailor
the quick response for communications and to correct our order. The quality of the hat is excellent.
By John
Response from Valor Tailor· Sep 15, 2026
Thank you so much, John! We're really glad we could get the rank corrected for you quickly, and it means a lot to hear the quality of the hat lived up to what you hoped for. Getting these details right matters to us, because we know what they represent. Thank you for your patience while we sorted it out, for your kind words, and most of all for your service. We're always here if you ever need anything! Warm regards, Jennifer @ Valor Tailor
The customer service is excellent. I emailed to ask about the status of my order, and was promptly responded to. My father was very pleased with his hat. Highly recommend this company.
By Wayne J.
Response from Valor Tailor· Aug 23, 2026
Thank you so much, Wayne! This truly made our day. We're a small, veteran-focused team, so hearing that we could take good care of you means the world to us. We're especially glad your father was pleased with his hat, that's exactly what we hope for. Thank you for your trust, your kind words, and your recommendation. We're always here if you ever need anything! Warm regards, Jennifer @ Valor Tailor
These people are absolutely amazing to work with. I made a mistake when I ordered a gift for my husband and they were very quick to help me fix my mistake. I had ordered a custom cap for him and instead of ordering the combat engineer in my order details I had accidentally clicked on the US army logo. They were not able to change the order because it was a few days before I realized my mistake, but they were able to help me get him the correct one at a discounted price. And it works out for him because he was a combat engineer in the army so now he has 2 hats to enjoy. They have been very kind and helpful and go above and beyond with customer service. I will definitely order from them again with any gifts for my husband and family members that are veterans.
By Stacey C.
Response from Valor Tailor· Jun 23, 2026
Hi Stacey, thank you so much for this incredible 5-star review! It was an absolute pleasure working with you to get the perfect custom caps for your husband. We are thrilled to hear that it all worked out and that he gets to proudly wear both the Combat Engineer and the US Army designs now! Going above and beyond for our veteran families is exactly what we strive for every single day. Thank you again for your amazing support, and we can't wait to craft more meaningful gear for you and your family in the future! __ Jennifer @ Valor Tailor Customer Support Team
Fantastic team to work with! My father in laws original valor tailor hat blew off in high winds while we were traveling. Big bummer as it was his favorite hat. I got the new one ordered from the car and the valor tailor team did a great job on the replacement! -happy veteran’s son-in-law
By Justin S.
Response from Valor Tailor· Apr 19, 2026
Thank you for the kind words, Justin! We're thrilled we could help get a replacement hat to your father-in-law so quickly. It's an honor to serve those who served. We appreciate your support!
You can tell by the quality of their product they take pride in their work. They will be my go to for all my embroidered or printed hats from now on.
By David G.
Response from Valor Tailor· Apr 13, 2026
Hi David, thank you so much for the 5-star review! We truly do take immense pride in every stitch and print because we know the honor behind the gear we create. Knowing that you can feel that quality means everything to us. We’re honored to be your new 'go-to' for custom hats. Thank you for your support and trust in Valor Tailor!
