Still haven’t received my meds
Still haven’t received my meds. Nobody has responded only bot texts. I’m so irritated. This is a lot of money for me. You need customer service. Any would be great.
By Jessica F.
Tuesday, November 10, 2026 · Customer reviews of US businesses

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1,331 reviews
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Your wellness, your way. Our all-in-one toolkit puts the power of wellness in your hands. Whether you're looking to improve your health, boost your energy, or find balance, Valhalla Vitality is here to support you on your journey.Now enhanced with cutting-edge AI tools, our platform delivers personalized insights and tailored recommendations to help you make informed decisions about your well-being. Our digital platform supports dedicated provider partners and their practices, bringing years of experience and expert guidance to ensure that every step you take is backed by both innovative technology and trusted human expertise.Explore our resources and take charge of your well-being today with a blend of intelligent innovation and personalized care at Valhalla Vitality.
Valhalla Vitality (valhallavitality.com) has 1,331 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 151 reviews with 1 star · Clear filters
Still haven’t received my meds. Nobody has responded only bot texts. I’m so irritated. This is a lot of money for me. You need customer service. Any would be great.
By Jessica F.
I still haven't received my products
By Chris L.
Need to be able to actually talk to someone over the phone if need be. Text messaging with a robot, only helps so much, and waiting for a text from a provider, to answer with almost zero knowledge of how the customer service side works. I paid to receive shipping with tracking, never got anything. Human Resources better get to work. Also I have found a much more affordable provider and meds when I can contact them if I need to with no hesitation. There’s always room for improvement but if you have people paying that much for services, I would add some other form of communication other than automated emails and texts.
By Anna
No tracking numbers. Shipments go missing. Very unreliable.
By Charles
Have been attempting to place an order for more than a week. Have reached out to customer service daily and receiving zero help. Impossible to do business with your company.
By Pam R.
Still waiting for an items ordered on 10/26/23 to be delivered, that’s 16 business days against your company’s 10 business days shipping time promise.
By Allan A.
The worst service!!! I cant get anyone to talk to me, and sent several texts. Today i sent another text and my reply from them was they are refunding my money and id be receiving something in an email. Really thats how you remedy the issue??? You have my money for over 30 days and thats how you best handle the situation?? My card haf fraudulent activity and they closed the account and issued me a new one. How will i ever get that money back??? I one will answer me now!! I just dont understand the process. Someone just talk to me so we can figure out how to proceed. Rhe worst
By Judy D.
The test gave a false positive and caused a break-up. I went the next morning and had an entire STD panel run and it was 100% negative. Product accuracy needs to be improved before more lives are ruined. Yes, I followed the instructions to the letter. It was not user error.
By TL