Grace Greenwood is the representative…
Grace Greenwood is the representative every company needs. She’s professional and caring. It was a pleasure to have her handle my problem. Florence Pike
By Florence P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
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The new way to fly.Simple access to the best prices.Call, DM or WHATSAPP to book your next trip1-866-270-1413
valalto.com (valalto.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 252 reviews with 5 stars · Clear filters
Grace Greenwood is the representative every company needs. She’s professional and caring. It was a pleasure to have her handle my problem. Florence Pike
By Florence P.
Fred was very helpful
By David
Aaron Scott was very nice patient and informative.
By Anton L.
I had AMAZING an amazing experience. He booked a flight for me and my parents to go to Hawaii for a week and it was absolutely amazing then a month later I booked a flight to Mazatlan and it was absolutely perfect. Both my parents and I were highly pleased by his service. Max is honestly one of the best agents we have had so far to book a flight for us 10 out of 10 service and a very honest man!!!
By Ariana S.
Luna is an exceptional employee.
By Tessie Golosinda N.
I was frustrated with trying to get airline reservations and Perry came to my rescue. He was very patient and explained what he was doing each step of the way. I was anxious and he calmed me down and took the time necessary to help me step by step. He is conscientious, pleasant and patient. That's not a combination often found in customer service these days.
By Patty J.
Hospitality of Nik Butler, was very professional in tking time to help me make best choice. Thank you!
By Danny S.
After dealing with a highly disrespectful, unpleasant rep, then being hung up on, Max Wilson answered my second call and was of great help and was able to get my conundrum resolved. Not only did he have patience, he had compassion and an understanding that my situation was an inconvenience that was out of my control and didn't blame me for it as the previous representative did. He was able to calm my anxiety down. Very great service from him! Upstanding representative!
By D'Erra D.