He was so helpful and patient
He was so helpful and patient. I had several, several questions and he answered all of them with a smile in his voice.
By Mary R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
268 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The new way to fly.Simple access to the best prices.Call, DM or WHATSAPP to book your next trip1-866-270-1413
valalto.com (valalto.com) has 268 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 252 reviews with 5 stars · Clear filters
He was so helpful and patient. I had several, several questions and he answered all of them with a smile in his voice.
By Mary R.
Aaron Scott is very nice, he listen and respond properly
By Haregewoin K.
My experience with your service is greatly appreciated. You folks are working hard to satisfy your customers. Luna Taylor help us to solve our problems, she put extra effort to get our flight reservations after our flight we’re canceled with Hawaiian airlines. I am proud to say that you have a person that care the customer. “Luna” I salute you!!! You made our holiday a memorable one. Take care and god bless to all of you. Merry Christmas and Happy new year to all!!! Alooooha!!
By Ganir Tomas J.
Max helped my family of nine rebook our flight home after our Hawaiian Airlines flight was canceled due to inclement weather at PDX. He was patient and spent the necessary time to find the best route for our family. Six adults and 3 children. One child under two.
By Kathy
Luna, helped me in a very difficult situation. She has the best customer service and is a super nice person. It’s very rare to experience such a cordial person in todays world. Mahalo, Luna Chase 🤙
By Chase B.
Kevin went out of his way to help me with my reservations. I really appreciated all of his efforts.
By Wynette L.
Chris Cunningham was extremely courteous and helpful.
By Troy
Zoey helped me a lot with all my travel booking queries . She answered all my queries effortlessly and patiently. It was almost 2.5 hours we were on call trying to reschedule my flight and she patiently searched and answered my concerns . I would like to appreciate for her time and efforts and handling the customer queries with all her patience. Thank you so much !!
By AK