Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
37 reviews
UXPressiaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
UXPressia is a user experience platform that allows you to сreate, export, and share customer journey maps, personas, and impact maps online. Our key features are: Templates library (100+ maps and personas templates for 13+ industries), Multiple personas view, Journey atlas, Embed code support, Team library, User roles and teams, Comments, Direct link access to projects with password protection, Email sharing, Branding, Azure AD integration, SSO, MFA Export to PNG, PDF, CSV, PPTX, our newest feature called Chunks (reusable pieces of data available for your mapping, or independently). The toolset is simple for beginners but powerful for professionals. Teams will especially enjoy collaborative options and the possibility to standardize and scale different projects. The basic features are available for free.
UXPressia (uxpressia.com) has 37 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 28 reviews with 5 stars · Clear filters
Brilliant tool for our product team. Kudos to the designers for make it a simple to use tool and enable the product team to solve business problems
By Anmol M.
Response from UXPressia· Nov 23, 2021
We are happy to serve your problem solving needs! Thank you :)
I have used UXPressia for mapping out onboarding and used this for process testing. Love the interface and ease of use. Will be using UXPressia again on a new project to build out customer journey maps and personas.
By P. G.
Response from UXPressia· Aug 13, 2021
Hey there! Thank you for letting us know about your pleasant journey mapping experience. We are glad to meet your expectations, and will do our best to keep on doing so :)
This is a great tool for journey mapping. Set of templates and images, icon sets and all these materials helps the process to be faster and ore efficient. It is flexible and collaborative. It is easy to adjust for presentation and different views. The customer service is good with fast response. The development of the tool with new features is good and interesting. The information in the academy today is basic knowledge but they update their materials so often. ( they are trying to be better) I am a senior UX researcher and I recommend the tool.
By Azadeh S.
Response from UXPressia· Jul 21, 2021
Hi Azadeh, Thank you for your amazing feedback! We are thrilled to meet as many expectations, and hope to continue on doing so! Our team thanks you for the thrilling breakdown and compliments :)
Easy to use and useful templates
By Nadiah P.
Response from UXPressia· Jul 21, 2021
Hi Nadiah, Thank you for your feedback, we are glad to help and hope you keep working with ease :)
The tool is very useful and easy to use, templates are very helpful as well. The team behind it are the best!
By Adriana Salazar H.
Response from UXPressia· Jul 21, 2021
Hi Adriana, Our team thanks you for your kind words! We are glad you find our tool helpful and wish you all the best :)
Creating your very own client avatar and journey can seem like a lot, but not with UXPressia. They provide many templates and exercises, it's actually fun.
By Fanny
Response from UXPressia· Jul 21, 2021
Hi Fanny, We are happy to hear you're having fun using our tool! Thank you for feedback :)
Not only is the tool dynamic and easy to use, the team at UXPressia are great to work with to explore new features and functionality. Also, if there is an issue, usually due to my misunderstanding, they respond very quickly AND follow up to make sure you are happy
By Charlie
Response from UXPressia· May 27, 2021
Hi Charlie, Thank you so much for your wonderful feedback! Wish you could see the UXPressia team right now – we literally can't stop smiling and you've just made our day :) Cheers, UXPressia team
Working with UXPressia was a blast! The support team was very helpful in assisting me, in setting up an environment where I could teach my class. The program itself is straight forward, interactive and provides a great overview weither your working in a team or solo. The great variety in templates UXPressia offers allows for a quickstart to all your projects, and really gives an edge to this program!
By Nick H.
Response from UXPressia· May 24, 2021
Thanks for your kind words about UXPressia! We're happy to hear you found it helpful for teaching your class! Please do not hesitate to reach out re: free educational access if needed. Read more about our educational program here https://uxpressia.com/education
