I emailed regarding my situation and…
I emailed regarding my situation and she took care of it she give me back and let me know everything was taking care I will receive an email and thanks
By Jenny K.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
28 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Utilira is listed under Home Goods Stores.
Utilira (utilira.com) has 28 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 12 reviews with 5 stars · Clear filters
I emailed regarding my situation and she took care of it she give me back and let me know everything was taking care I will receive an email and thanks
By Jenny K.
Thank you for handling my refund in a timely matter, I appreciate the communication with Julia, she,replied and answered when I asked questions and I appreciate it. I would definitely order from them again. Thank you so much☺️ Regards Sherrie
By Sherrie
Efficient and prompt with a resolution to my issue.
By Millie V.
I accidentally ordered 3 Kitchen Multi-Function Stainless Steel Thickened Fruit Peeler Knives. I only noticed when the charge had been applied to my credit card. I immediately wrote the company and asked that they dimiss the order and refund my credit card. To be honest, I thought I was too late for this to happen. I also assumed that I would have to go through a lengthy dispute to resolve the issue. To my pleasant surprise, the customer support person, Julie, responded almost immediately to my request and the refund was on my credit card the very next day. It is the simplest and most effective interaction that I have had with any customer support department. I am very pleased.
By A. T.